Can I book only one or two rooms, or do I need to book the entire Home?

No, you cannot book just one room. You would need to book the entire home.

Is Driver and/or House-Help accommodation available?

Driver accommodation is available onsite for 2 people.

Is parking available onsite or nearby?

Free parking is available onsite for 5cars.

Is the villa suitable for a day picnic?

Yes, the home has a garden/lawn area within the premises that could be used for outdoor picnic activities.

Is outside food allowed? Are we allowed to cook ourselves?

Guests are not allowed to access the kitchen or order outside food.

Do you allow us to stock things in your fridge?

Yes, you can use the fridge to store food/beverages.

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Yes, there is an R O Purifier and Aquaguard for steady water supply.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits. There is ample ice stocked in the fridge.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within a limit and during specific time/hours. Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking.

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Are we allowed to access all areas?

Guests are strictly prohibited from crossing into neighbouring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. Our home is cool and breezy round the year, so you could visit at anytime.

How do we reach your villa by public transport?

One can reach by ST bus service to property from Lonavala bus stand or by a train.

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

A security deposit of Rs. 16000 is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

What type of beds, mattresses do you have?

Our bedrooms have lovely queen-sized beds. All our mattresses have mattress protectors.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, toilet paper, towels, etc.

Is the Home air-conditioned?

Yes, all of our bedrooms and living room are air-conditioned.

Is there Internet/ 3G/ WiFi connection available onsite?

No, there is no WiFi available. There is adequate network connectivity, if not 3G then 2G.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, we have a backup genset in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

How many extra mattresses can be provided?

No, there is no accommodation for extra guests.

Is there a security guard / watchman?

There is no watchman but a caretaker onsite.

Are the premises monitored using CCTVs?

CCTV cameras are installed in the living area, pool area and near the main gate.

Is the property properly fenced? Is there a boundary wall?

Yes, our home has a stone wall surrounding the premises.

Is there First-aid kit available at your Home?

Yes, we do have the first-aid kit onsite.

Is the villa and its surroundings well lit up?

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Take Bengaluru - Mumbai Highway and head northwest. Keep left at the Y junction and merge with NH 48. Continue onto Vaayu Marg then take Lonavala Aamby Valley Road. Pass by Matoshree Villa Lonavala (on the right). The villa will be on the right.

Is this home child-friendly?

Yes, our home is child-friendly. There is plenty of space to run around and many indoor activities that will keep your children occupied.

Is this home senior citizen friendly?

Yes, our home is senior citizen friendly.

Is the villa wheelchair accessible?

No, our home is not wheelchair accessible.

Is the place pet-friendly?

No, this is not a pet-friendly villa. Pets are not allowed in the pool.

What can we do for fun around the property?

Bushy Dam is a treat to watch during monsoons. Visit the famous tourist spots like Lionâ€™s point, Rajmachi point and Dukeâ€™s nose. Dive into the Kune Falls or sit at the bank of Lonavala lake and the tranquil Tungarli lake. Take a tour of the famous Wax museum and explore the Bhaja caves. You can also visit the famous temples of Ekvira and Narayani Dham.