Question 1

Can I book only one or two rooms, or do I need to book the entire Home?

Accepted Answer

No, you cannot book just one room. You would need to book the entire home.

Question 2

Is Driver and/or House-Help accommodation available?

Accepted Answer

No, Driver and/or House-Help accommodation is not available.

Question 3

Is parking available onsite or nearby?

Accepted Answer

Free parking is available onsite. Upto 2 cars can be parked.

Question 4

Is the villa suitable for a day picnic?

Accepted Answer

Yes the villa is suitable for day picnic. Meals will be provided on site at an additional charge (per person, per meal). Please note that the maximum capacity for an overnight stay is 3 people.

Question 5

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

No you cannot reserve this place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc

Question 6

Are meals provided onsite? What are the charges?

Accepted Answer

Meals are provided onsite and can be availed at additional charges. The caretaker is present on-site and will share an a la carte menu.

Question 7

What is the type of cuisine served?

Accepted Answer

We offer authentic, home-fresh meals. We have a standard menu at the property and our Caretaker will help you  with your meal preferences and dietary requirements.

Question 8

Is outside food allowed? Are we allowed to cook ourselves?

Accepted Answer

Outside food is not allowed. Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Question 9

Do you allow us to stock things in your fridge?

Accepted Answer

Yes, you can use the common fridge to store food/beverages.

Question 10

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Accepted Answer

Yes, we have a steady supply of filtered drinking water.

Question 11

Is Alcohol allowed? Are there any corkage charges?

Accepted Answer

Yes, alcohol consumption is permitted within limits. There are no corkage charges.

Question 12

Can I pay the caretaker some extra money and request the Cook to prepare fish or mutton dishes for us?

Accepted Answer

Yes. In case you would like the caretaker to cook a special dish, you can pay him for the actuals and cooking, cleaning fee on site, in cash. Please note that this will be subject to availability of ingredients.

Question 13

Do you allow loud music?

Accepted Answer

Given the location of our home, playing loud music is allowed within limit and during specific time/hours.

Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Question 14

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 15

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).

Question 16

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 17

Are we allowed to access all areas?

Accepted Answer

Yes, Guest are allowed to access all areas.

Question 18

If I'm driving, will there be any toll fees applicable?

Accepted Answer

Yes. Please note that toll charges are subject to change, depending on the authorities and the type of vehicle. Guests are requested to carry sufficient cash to cover the toll charge.

Question 19

How do we reach your villa by public transport?

Accepted Answer

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, the best route would be:

Train: 56.1 km from Pune Railway Station
Air: 62.4 km from Pune International Airport

Question 20

We're planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. 

Our home is cool and breezy round the year, so you could visit at anytime.

Question 21

Who manages the villa?

Accepted Answer

There is a caretaker onsite.

Question 22

Are stag groups allowed to book this home?

Accepted Answer

No. We do not allow stag groups to book this home.

Question 23

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Accepted Answer

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Please note that a maximum of 3 people can be accommodated in the villa for an overnight stay.

Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves.

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 24

What is the cancellation policy?

Accepted Answer

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM)
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 25

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 26

How can I make a payment?

Accepted Answer

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed.

In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

Question 27

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 28

Does SaffronStays accept cash payments?

Accepted Answer

No. All payments for booking the villa, including meals, will have to be pre-paid prior to check-in. Security Deposit collected during booking will be returned during check-out or by NEFT within 5 business days after check-out, provided no damages are observed. To avoid inconvenience, we will not be accepting cash onsite for any reasons henceforth.

Please note: The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking.

Question 29

Can I redeem any offers while booking this home?

Accepted Answer

Yes. Members can redeem their nights, utilise their privileges and avail any offers while booking this home.

Question 30

Are there any resident pets on the property?

Accepted Answer

There are no resident pets on the property.

Question 31

How many extra mattresses can be provided?

Accepted Answer

1 extra mattresses can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

Question 32

What type of beds, mattresses do you have?

Accepted Answer

We have a lovely queen-sized bed.

Question 33

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide toiletries like body wash, shampoo and towels.

Question 34

Is the Home air-conditioned?

Accepted Answer

Yes, the home is air-conditioned.

Question 35

Is there Internet/ 3G/ WiFi connection available onsite?

Accepted Answer

Yes, the villa has a WiFi connection. There is adequate network connectivity, if not 3G then 2G.

Question 36

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

Yes, we have a backup inverter in case of rare occasions of power failure.

Question 37

Do you have a problem with mosquitoes? How do you deal with it to make our stay more comfortable?

Accepted Answer

All rooms have mosquito repellents. Guests are advised to shut the windows between 5:30 pm - 7:30 pm to avoid mosquitoes and insects from entering the home.

Question 38

Is there a security guard / watchman?

Accepted Answer

There is no security guard / watchman.

Question 39

Can stray dogs enter the premises?

Accepted Answer

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Question 40

Is the property properly fenced? Is there a boundary wall?

Accepted Answer

Yes, the property is properly fenced.

Question 41

Are the premises monitored using CCTVs?

Accepted Answer

Yes, there are CCTV cameras installed outside. Private bedrooms and bathrooms are not monitored.

Question 42

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Question 43

Is the villa and its surroundings well lit up?

Accepted Answer

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Question 44

Is this home child-friendly?

Accepted Answer

Yes, our home is child friendly.

There is plenty of space to run around that will keep your child occupied.

Question 45

Is this home senior citizen friendly?

Accepted Answer

No, our home is not senior citizen/elderly friendly.

Question 46

Is the villa wheelchair accessible?

Accepted Answer

No, our home is not wheelchair accessible.

Question 47

Is the place pet-friendly?

Accepted Answer

No, this home is not pet-friendly. You can browse other pet-friendly homes on the website. Pets are not allowed in the pool.

Question 48

How do I get there?

Accepted Answer

The best way to reach SaffronStays The Twist is by private car. Get on NH 48 in Mukai Nagar, Pimpri-Chinchwad from Eastern Express Hwy and Bengaluru - Mumbai Hwy/Mumbai Hwy/Mumbai - Pune Hwy/Mumbai - Satara Hwy. Continue on NH 48. Take Sinhgad Rd, Panshet Rd and Pune - Panshet Rd to Panshet - Ghol Rd in Koshimghar. The exact address and travel route would be shared after booking.

Question 49

What can we do for fun around the property?

Accepted Answer

- Explore hiking amidst nature trails or unwind your day overlooking the pristine Panshet backwaters. Enjoy your evenings gorging on traditional home-cooked style meals prepared by the chef onsite, and relish barbecue bites under the starlit sky.
- Enjoy a digital detox and disconnect from city life and enjoy a peaceful read listening to the sweet melodies of birdsong. 
- Engage in a round of board games with your better half or enjoy nostalgic conversation huddled around the bonfire.
- Explore the backwaters of Panshet dam at the Panshet Boating Club (12 km) from the home.

Question 50

Is there a pool and what's the depth/ length of the pool?

Accepted Answer

There is no swimming pool onsite.

Question 51

Is there a beach close by and is it clean and safe?

Accepted Answer

There are no beaches close to this property.

Question 52

Are there water bodies nearby (such as a pond/ river/ lake etc)?

Accepted Answer

Yes, there is Panshet lake backwaters adjacent to the property. The water body is safe but guests are advised to be careful around it.

This home is no longer on our network