Can I book only one or two rooms, or do I need to book the entire Home?

No, you cannot book just one room. You would need to book the entire home.

Is Driver and/or House-Help accommodation available?

No, driver's accommodation is not available.

Is parking available onsite or nearby?

Free parking space for 2 cars is available onsite.

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 10 people can be accommodated in the villa for an overnight stay. Access to the pool will be subject to homeowner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for functions will need to be taken by the guests themselves. If you wish to book our home for shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the type of cuisine served?

We offer simple vegetarian home-cooked meals. There is a standard menu available. You can inform the caretaker in advance about your meal preferences, specific dietary requirements, etc.

Is outside food allowed? Are we allowed to cook ourselves?

No, outside meals are not allowed. Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits. Snacks and other beverages can be arranged if advance notice is given to the caretaker. This amount will need to be paid to the onsite caretaker in cash, at the end of your stay.

What are the meal charges for children?

Children up to the age of 6 shall not be charged for meals. Children in the age group 6-11 shall be charged Rs 1000 per day.

Are meals provided onsite? What are the charges?

We provide healthy home-cooked meals prepared using locally sourced fresh ingredients. We recommend trying out our local chef's veg speciality like Paneer Makhanwala, Baingan Bharta, Mixed Veg, Dal Tadka and Bengali vegetable preparations. Must try - The succulent Gulab Jamuns and Moong Dal Halwa Meal Pricing is as follows: Adults (Veg): Rs 1600 per person, per day Children: 1000 per person, per day Meals are taxable and must be paid online while booking. Tea/Coffee will be served during breakfast and evening tea time. If you would like tea/coffee at any other time of the day, it can be arranged at an additional charge.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. Guests are requested to respect our neighbors and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip.

How do we reach your villa by public transport?

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, then guests can get down at Lonavala railway station or bus stand and take an auto to the home.

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Yes, we do allow shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 10 people can be accommodated in the villa for an overnight stay. Access to the pool will be subject to homeowner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photoshoot will need to be taken by the guests themselves. If you wish to book our home for shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

A security deposit of INR 25000 is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned or by NEFT within 5 business days after check-out.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, toilet paper, etc.

Is the Home air-conditioned?

Yes, all of our bedrooms are air-conditioned.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, the home has a genset. Diesel for its operation will be charged as per actuals.

How many extra mattresses can be provided?

1 extra floor mattresses can be arranged onsite per room. Our home has adequate bed sheets, blankets and pillows for extra bedding.

What type of beds, mattresses do you have?

Our bedrooms have lovely queen sized beds. All our mattresses have mattress protectors.

Is there a security guard / watchman?

Yes. The home is located within a gated complex.

Can stray dogs enter the premises?

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Is the property properly fenced? Is there a boundary wall?

Yes, our home has a stone wall surrounding the premises.

Is this home child-friendly?

Yes, our Home is child-friendly.

Is this home senior citizen friendly?

Yes, our home is senior citizen/elderly friendly. There is an elevator in the home to access the upper floors.

Is the place pet-friendly?

No, this is not a pet-friendly villa. Pets are not allowed in the pool.

What can we do for fun around the property?

There are several tourist spots of Lonavala that one can visit like Bushy Dam, Lion's Point, and Amby Valley.

Is there a pool and what's the depth/ length of the pool?

Yes, there is a private pool. It is 4.1ft. Pool timings are 9:00 AM to 7:00 PM.

Book 5 Bedroom Constellations Cassiopeia Villa in Khandala, Maharashtra, India

Name: Constellations Cassiopeia - Khandala, Maharashtra
Address: Khandala, Maharashtra, IN
Telephone: +91-8069160000
Price range: ₹₹₹₹₹