Yes, we have a genset in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

14 extra mattresses with bedding can be arranged onsite.

Our bedrooms have lovely queen sized poster beds.

Yes, we provide toiletries like soap, shampoo, toilet paper and towels. SaffronStays being an eco-friendly module, we provide a change of bath & bed linen after 2 days. Guests are requested to reuse their towels.

Yes, the living room and bedrooms are all air-conditioned. Guests are requested to ensure that not more than 5 ACs are running at any point. The Property has a generator that can be switched on. Please note, this generator is only available for running fan and lights. ACs do not run on this generator.

No, there is no WiFi available. There is adequate network connectivity, if not 3G then 2G.

All of the rooms have been furnished with All-out machines. Guests are advised to shut the windows by 5.30 / 7.30 pm and carry along Odomos.

The easiest way to reach 9 Palms is by public ferry - from Gateway of India to Mandwa Jetty - approximately an hour's journey of Rs. 100 -150. Guests can alternatively book a speedboat for Rs. 500 - 750. These are available at Gateway and would be approximately a 25-minute journey. Auto-rickshaws are readily available from Mandwa Jetty up to the property.

Yes, our Home is child-friendly. There is plenty of space for kids to run around and a luxurious private pool. Parents are advised to be cautious near the pool. Please note that while the kitchen is not accessible to guests, mothers of infants will be permitted to use the kitchen to prepare simple meals or boil milk.

Yes, our Home is senior citizen friendly. All the bedrooms with attached bathrooms are located on the ground floor, easy to access at night without any supervision. Please note that there is a small flight of steps leading into the home. Some senior guests may require assistance.

No, this property is not wheelchair friendly.

No, this property is not pet-friendly.

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Security deposit of INR 15000 is to be paid online two days prior to the check-in. If no damages are observed, the deposit will be refunded 5 business days after check-out.

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

All additional payments will have to be paid to the caretaker onsite in cash at the end of your stay. In special circumstances, we do accept these payments through PayTM.

Guests can visit nearby tourist spots like Kankeshwar Temple, Kolaba Fort, Undheri Fort. For those who prefer watersports, Kihim Beach is a short 20 minute drive from 9 Palms. Alternatively, guests can also visit Awas (10 minute drive), Alibaug, Varsoli or Akshi Beach.

Yes, we have a private pool that is 4 to 5 ft deep. While our pool is available for poolside parties, guests are requested to keep alcohol, food and glass bottles away from the pool to avoid accidents. Guests are also advised to not swim late at night once the caretakers have gone to bed.

Awas beach is the closest, approximately 2 kms from the Villa. Alternatively guests can drive to Kihim, Alibaug or Akshi beach.

We are about a 10 minute drive from Awas Beach. Water-sports enthusiasts can travel up to Kihim, approximately 9 kms from our property.

No, loud music is not permitted. Guests are requested to keep the noise levels within the villa.

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

No. Guests will only be able to access common areas on the property such as the living room, garden, private pool (if any), etc. Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbors.

No, the caretaker manages security.

No, there are no CCTV cameras installed.

Yes, stray dogs can enter the premises on rare occasions. Should this happen, inform the caretaker and he will address the issue.

Yes, the property is fenced on all sides.

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

While roads connecting to the villa are good, guests are advised to check the road and weather conditions before leaving for a road trip. Guests are also advised to be cautious during the monsoons. If you're driving down to Alibaug, we recommend the following route:: Mumbai - Panvel - Pen - Vadkhal Naka - Alibaug. Exit the Mumbai-Pune expressway at Shedung. After the toll plaza, drive right onto NH4, back towards Panvel. Take the Left onto SH66 or NH17, towards Karnala Bird Sanctuary, and Goa. Pass-thru Pen, onto Alibaug Road till Vadhkal toll naka, straight towards Alibaug. Keep driving till you read Awas.

The easiest way to reach 9 Palms is by public ferry - from Gateway of India to Mandwa Jetty - approximately an hour's journey of Rs. 100 -150. Guests can alternatively book a speedboat for Rs. 500 - 750. Auto-rickshaws are readily available from Mandwa Jetty up to the property.

There is a caretaker onsite.

Yes, we do allow unmarried couples. They should both be adults and should have with them government-approved Photo IDs (that clearly show their residential address) at the time of Check-in.

Absolutely, but all guests have to be adults and government-approved Photo IDs that clearly show the address must be provided to the caretaker during Check-in

Guests may chose from a set menu consisting of Indian or Chinese options.

Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals. Should you choose to order in, there is a restaurant nearby that serves Maharashtrian & North Indian cuisine named Vaibhav & Pali. On weekends, one can also order in from Cafe Zoe. If you prefer to dine out, Kiki's, Boardwalk and NH66 are all a 15 minute drive away. Please note that a reservation for Boardwalk may be needed.

Yes, guests can use the fridge to store food/beverages.

The guests may request the chef to purchase the raw materials and ingredients which will be paid at actuals to the chef directly, onsite. Fish and mutton preparations shall be charged extra, at actuals which is payable in cash to the caretaker onsite. Please inform in advance, to allow our caretaker to procure the same.

Yes, there is a steady water supply.

Yes, alcohol consumption is permitted within limits. There is ample ice stocked in the fridge. Snacks and other beverages can be arranged if advance notice is given to the caretaker. This amount will need to be paid to the onsite caretaker in cash, at the end of your stay.

This is not a self-catered property.

No, there is no separate accommodation for drivers or domestic helps. They will l be charged as an extra guest.

Children upto 6 years of age shall not be charged accommodation fees. Children between 6-11 years shall be charged Rs 1000 for accommodation. Guests can ask the caretaker for extra mattress if need be, and shall have to pay on site itself.

There is no separate accommodation available for domestic help. They will be charged as an extra guest.

Parking is available for up to 5 cars.

Yes, the home has spacious gardens that could be used for a day picnic, subject to Home Owner's approval. Please note that the maximum capacity for an overnight stay is 25 people. If required, meals will be arranged at an additional cost. During the day, guests will be allowed to use the pool, washrooms and other amenities at the villa. The home is also stocked with indoor games like UNO and playing cards, monopoly, chess, badminton, snakes and ladder, etc.

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Please note that a maximum of 15 people can be accommodated in the villa for an overnight stay. Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves. If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at [email protected]

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 15 people can be accommodated in the villa for an overnight stay. Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves. If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at [email protected]