Question 1

Is Driver and/or House-Help accommodation available?

Accepted Answer

Yes, driver and house-help accommodation is available. Charges for the same are Rs. 2000 per person, per night and is inclusive of meals.

Question 2

Are meals provided onsite? What are the charges?

Accepted Answer

Meals are provided onsite. Meals will be charged at an additional cost.

Question 3

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 4

We're planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

Please note that owing to harsh monsoons, the roads leading to the villa are in critical condition. Guests are advised to plan their travel accordingly.

Question 5

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking .Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 6

Do guests have to pay extra for pets?

Accepted Answer

Pets will be charged at an additional cost of Rs. 1000 per pet. 
SaffronStays will offer a hamper which will include treats, a rope toy, a bow & a small shampoo bottle along with two bowls and a reusable mat.

Pet meals will be charged separately. A few options are as below:
i) Dahi
ii) Boiled chicken
iii) Boiled veggies
iv) Boiled rice
v) Boiled eggs

Question 7

Are pets allowed inside the room?

Accepted Answer

Pets are not allowed on any of the furniture/beds, rooms, bathrooms, etc. and will be restricted to the verandah area.

Question 8

Do you provide food and water bowls for pets?

Accepted Answer

Pets will be charged at an additional cost of Rs. 1000 per pet. 
SaffronStays will offer a hamper which will include treats, a rope toy, a bow & a small shampoo bottle along with two bowls and a reusable mat.

Question 9

What are the meal options for pets?

Accepted Answer

Pet meals will be charged separately. A few options are as below:
i) Dahi
ii) Boiled chicken
iii) Boiled veggies
iv) Boiled rice
v) Boiled eggs

Question 10

What type of beds, mattresses do you have?

Accepted Answer

Our bedrooms have lovely king-sized beds. All our mattresses have mattress protectors.