Stay and accessibility
If you're driving down from Mumbai, take the Mumbai-Pune Highway (NH-4) upto Chowk Village and turn onto Karjat road. Continue on the same road until you reach Dasturi Naka. Since Matheran is car-free zone, all vehicles will be halted at Dasturi Point. From there, guests can ride horseback, hire a hand-drawn cart or walk up to the Manor. Alternatively, there are local trains between CST / Pune station to Neral station (the closest railway station).
Yes, there is lots of open space around the house and the verandah for kids to run around. Please note that running around or roughhousing inside the house is not permitted as a lot of heritage items have been placed within the rooms. The villa has been well-stocked with books and board games such as Monopoly, Snakes-n-Ladder, etc. While the kitchen is not accessible to guests, mothers can avail of our Kid-friendly menu: Cornflakes, Bournvita milk and hot milk, provided advance notice is given. As Matheran has an abundance of monkeys, parents are advised to keep their children away. Kids should be cautioned against feeding or mocking the monkeys as monkey bites could be serious. First aid kits - stocked with Dettol, Band-Aid and over-the-counter medicines - are available at the Manor. Emergency contact details are listed with the caretaker and on the Matheran Tourist Information Brochure.
Yes, the Manor is senior citizen friendly. Having been constructed on a raised plinth, there is a 10-step staircase leading up to the Manor with railing support. Once you enter, all rooms are on the same level without any internal steps. All bedrooms have private bathrooms, easy to access at night without any supervision. Upon special request, our caretakers can prepare Low Salt/ Low Spice/ Low Fat/ Low Sugar for senior citizens. Please note that since Matheran is a no-vehicle zone, internal travel in Matheran will be done over foot, horse or a hand-drawn cart. In case of a medical emergency, the caretaker has the numbers for doctor-on-call or ambulance service-on-call. These numbers are also enlisted on the Tourist Information Brochure placed in the rooms. Please note that Air and Road Ambulance Services are allowed in Matheran.
No. The house has been constructed on a raised plinth and is accessed by climbing a flight of stairs containing more than 10 steps.
No, this house is not pet friendly.
Every bedroom has one extra bed and adequate bedding for one extra person.
Out of the four rooms, one room has a king size bed and the other three contain queen size beds. All of our beds are antique poster beds and the bed sheets are changed every third day. Kindly refrain from hanging wet clothes over the bedsteads.
Yes, we provide both toiletries and towels. Towels are replaced every third day.
No, the home is not air conditioned. However, Matheran is pleasant for most part of the year.
No Wi-Fi services are available. 3G Network is available outside the house and in the verandah. Inside the house, connectivity is limited, depending on the network.
Please note: Matheran may experiences load shedding by the MSEB. Please ask the caretaker prior to Check-In. The home is in a rural area of Maharashtra, powered by MSEB. In case of disruption of power due to fluctuation, we have a genset. However, the guests are requested to refrain from using ACs on genset. Our homes are environment friendly, and we push our guests to be too. Please use electricity optimally at all times. The pleasant monsoon and oncoming winter season do not require any extreme cooling appliances.
Yes, mosquitoes abound in the evening. As a precaution, mosquito nets have been installed over the windows and mosquito repellent coils & All Out repellent dispensers have been placed inside the house. Kindly keep the doors or any other unprotected openings closed in the evenings. Guests are also advised to carry along Odomos with them.
Food and Beverages
All meals will be provided onsite at an additional cost. The menu card is on display in the living room. A special heritage menu featuring authentic, traditional Parsi dishes is also available upon request. However, these meals must be booked in advance. High Tea / Coffee is chargeable. Any extra orders shall be chargeable as indicated in the menu. Meal Timings will be as follows: Breakfast (8.30 am to 10.30 am), Lunch (1.00 pm to 3.00 pm) & Dinner (8.30 pm to 10.00 pm). Please note that the kitchen will be shut after 10.00 pm. Fish and mutton preparations shall be charged extra, at actuals which is payable in cash to the caretaker onsite. Please inform in advance, to allow our caretaker to procure the same.
We serve two cuisines: a local Maharashtrian cuisine and a special Heritage menu of authentic Parsi Dishes. The Heritage Menu is available upon request and must be ordered at the time of booking.
Yes, outside food is allowed. However, guests are not allowed to cook or use the kitchen. Mothers of infants or small children will have limited access to boil milk or prepare their kids meals.
Yes, you can use the common fridge to store food/beverages. In case there are other guests on site, please adjust and use the common fridge accordingly.
Yes. In case you would like the caretaker to cook a special dish, you can pay him for the actuals and cooking, cleaning fee on site, in cash. Please note that this will be subject to availability of ingredients. Fish and mutton preparations shall be charged extra, at actuals which is payable in cash to the caretaker onsite. Please inform in advance, to allow our caretaker to procure the same.
There is a steady water supply with drinking water being filtered through AquaGuard. Mineral water is available upon request and will be charged.
Yes, consumption of alcohol is permitted within limits. The Manor does provide ice cubes, an ice bucket, tongs and glassware. Snacks and other beverages can be provided upon request at an additional charge.
This is not a self-catering villa.
A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.
Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.
Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.
All additional payments (such as extra meals, pet charges, etc.) will have to be paid to the caretaker onsite in cash at the end of your stay. In special circumstances, we do accept these payments through PayTM.
Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.
Things to do
Matheran is known for its vantage lookout points and tourist spots like Charlotte Lake, Louisa Point, One Tree Hill Point, Matheran Observatory and Lord Nowroji Garden. You can trek to and organize picnics at some of these spots. In addition, there are paragliding schools and a zip-lining point nearby. One can also visit the local bazaar which is 1.5 kms from the property for leather products, chikkis etc.
There are no pool facilities at this villa.
There is no beach close to the property.
Charlotte Lake, the principal source of water for Matheran is a 10 minute walk from the house. This lake is a major tourist spot, especially for families.
Playing loud music is not allowed on the premises. However, should you like to enjoy some mild music, we recommend you carry along your own portable speakers.
Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.
Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).
As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.
No. Guests will only be able to access common areas on the property such as the living room, garden, private pool (if any), etc. Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbors.
No, the local caretaker and his family take care of security.
No, there are no CCTV cameras installed.
Yes, but they rarely do. Should a stray dog enter, inform the caretaker and he will address the issue.
There is no concrete wall or fencing around the property but there is a lining of trees surrounding the villa.
Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.
How to get there
Please note that Matheran is a vehicle free zone. You can park your vehicles at Dasturi Parking Zone at an additional cost. From Dasturi Point, you can head up to the Manor on horseback, by hand-drawn cart or on foot.
There are local trains between CST / Pune station to Nerul station (the closest railway station). From Nerul, shared cabs can be taken to Dasturi Car Park. Alternatively, there are MSRTC buses that run from Mumbai Central to Nerul. The nearest airport is the Chhatrapati Shivaji Airport, Mumbai.
There is a caretaker onsite.
Yes, we do allow unmarried couples. They should both be adults and should have with them government-approved Photo IDs (that clearly show their residential address) at the time of Check-in.
Absolutely. Both guests should be adults and should have with them government-approved Photo IDs (that clearly show their residential address) at the time of Check-in.
No, there is no separate accommodation for drivers or domestic helps. They will be charged as an extra guest.
No, there is no separate accommodation for domestic help. They will be charged as an extra guest.
Guests can park their vehicles in the parking zone at Dasturi, 40 minutes from Neral. It is a public car park and chargeable.
No, this place is not suitable for a day event or a picnic.
No, we do not allow reservations for occasions that require accommodating more than 12 people.
No, we do not allow reservations for photo shoots or other occasions.
|Normal capacity (per Room)||2|
|Extra People allowed (per Room)||1|
|Num of Rooms||4|
|Security Deposit (per Room booked)||₹ 2000|
|Check In||1 PM|
|Check Out||10 AM|