Question 1

Is parking available onsite or nearby?

Accepted Answer

Free parking is available onsite. Up to 10 cars can be parked.

Question 2

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 15 people can be accommodated in the villa for an overnight stay.

Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves.

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 3

Is Driver and/or House-Help accommodation available?

Accepted Answer

Yes, Driver accommodation & House-Help accommodation is available. Charges for the same are 1200 with a (veg) meal.

Question 4

Can I book only one or two villas, or do I need to book the entire estate?

Accepted Answer

You can either book one villa or more, depending upon the number of people travelling with you. This estate has 5 villas that can be booked.

Question 5

Are meals provided onsite? What are the charges?

Accepted Answer

Meals are provided at the walk-in restaurant next to the cottages and meal charges are on A-la-carte basis.

Question 6

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Accepted Answer

Yes, we have a steady supply of filtered drinking water.

Question 7

Is Alcohol allowed? Are there any corkage charges?

Accepted Answer

Yes, alcohol consumption is permitted within limits. There are no corkage charges.

Question 8

Is outside food allowed? Are we allowed to cook ourselves?

Accepted Answer

Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Question 9

Do you allow us to stock things in your fridge?

Accepted Answer

Yes, you can use the common fridge to store food/beverages.

Question 10

Do you allow loud music?

Accepted Answer

Given the location of our home, playing loud music is allowed within limit and during specific time/hours.

Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Question 11

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 12

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).

Question 13

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 14

Are we allowed to access all areas?

Accepted Answer

Yes. Guests are allowed to access all areas except the kitchen area. Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

Question 15

How do we reach your villa by public transport?

Accepted Answer

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, the best route would be:

Train: Mumbai- 25 km from Nashik Road Railway Station
Air: 40 km from Nashik Airport

Question 16

If I'm driving, will there be any toll fees applicable?

Accepted Answer

Yes. Please note that toll charges are subject to change, depending on the authorities and the type of vehicle. Guests are requested to carry sufficient cash to cover the toll charge.

Question 17

We're planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. 

Our home is cool and breezy round the year, so you could visit at anytime.

Question 18

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Accepted Answer

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 15 people can be accommodated in the villa for an overnight stay.

Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves.

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 19

Are stag groups allowed to book this home?

Accepted Answer

No. We do not allow stag groups to book this home.

Question 20

Who manages the villa?

Accepted Answer

There is a caretaker onsite.

Question 21

What is the cancellation policy?

Accepted Answer

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM)
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 22

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 23

How can I make a payment?

Accepted Answer

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed.

In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

Question 24

Can I redeem any offers while booking this home?

Accepted Answer

Yes. Members cann redeem their nights, utilise their privileges and avail any offers while booking this home.

Question 25

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 26

Does SaffronStays accept cash payments?

Accepted Answer

No. All payments for booking the villa, including meals, will have to be pre-paid prior to check-in. Security Deposit collected during booking will be returned during check-out or by NEFT within 5 business days after check-out, provided no damages are observed. To avoid inconvenience, we will not be accepting cash onsite for any reasons henceforth.

Please note: The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking.

Question 27

Are there any resident pets on the property?

Accepted Answer

No

Question 28

Do guests have to pay extra for pets?

Accepted Answer

Yes. Guests have to pay Rs 500 per pet per day.

Question 29

Are pets allowed inside the room?

Accepted Answer

No. Pets are not allowed in the room. Guests must be responsible for their pets and any damage caused to the property shall be deducted from the Security Deposit.

Question 30

Do you provide food and water bowls for pets?

Accepted Answer

No, we do not provide food and water bowls for pets.

Question 31

How many extra mattresses can be provided?

Accepted Answer

1 extra mattress per villa can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

Question 32

What type of beds, mattresses do you have?

Accepted Answer

Our bedrooms have lovely king-sized beds.

Question 33

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide toiletries like shampoo, body wash and towels.

Question 34

Is the Home air-conditioned?

Accepted Answer

Yes, the Home is air-conditioned.

Question 35

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

Yes, we have a backup genset in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Question 36

Do you have a problem with mosquitoes? How do you deal with it to make our stay more comfortable?

Accepted Answer

All rooms have mosquito repellents & nets. Guests are advised to shut the windows between 5:30 pm - 7:30 pm to avoid mosquitoes and insects from entering the home.

Question 37

Is there Internet/ 3G/ WiFi connection available onsite?

Accepted Answer

Yes, the villa has WiFi dongle connection. There is adequate network connectivity, if not 3G then 2G.

Question 38

Can stray dogs enter the premises?

Accepted Answer

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Question 39

Is there a security guard / watchman?

Accepted Answer

Yes there is a security guard and also the caretaker lives onsite throughout.

Question 40

Are the premises monitored using CCTVs?

Accepted Answer

No, there are no CCTVs on the premises.

Question 41

Is the property properly fenced? Is there a boundary wall?

Accepted Answer

Yes, our home is properly fenced.

Question 42

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Question 43

Is the villa and its surroundings well lit up?

Accepted Answer

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Question 44

Is this home senior citizen friendly?

Accepted Answer

Yes, our home is senior citizen/elderly friendly.

The home has 1 bedroom (with ensuite bathroom) on the ground floor with a small set of steps that can be comfortably climbed.

Question 45

Is the villa wheelchair accessible?

Accepted Answer

No, our home is not wheelchair accessible.

Question 46

Is this home child-friendly?

Accepted Answer

Yes, our home is child friendly.

There is plenty of space to run around and many indoor activities that will keep your children occupied.  The home has instead been stocked with board games such as Jenga, Monopoly, Scrabble, Twister, UNO & Pictureka. There is also a basic first-aid kit, stocked with Dettol, band-aids, etc., for minor injuries. Parents are advised to be cautious when allowing kids to run around.

Question 47

Is the place pet-friendly?

Accepted Answer

Yes, this is a pet-friendly villa. Pets will be charged at an additional cost of Rs. 500 per pet per day. A refundable deposit may also be applied. Pets are not allowed on any of the furniture and will be restricted to the verandah area. Pet owners need to carry along food and bedding for their pets.

Pets are not allowed in the pool.

Question 48

What can we do for fun around the property?

Accepted Answer

The estate is on Trimbakeshwar road. Of the 5 jyotirlingas in Maharashtra, one is in Trimbakeshwar and is only 14 km away from the villas.

Panchavati in Nashik has a rich mythology. If you are a history buff, you can visit this historic site which is 19 km away from the villa. Waldevi Lake is a 13 km drive away from the estate.

Plan an eventful day as you visit the famous vineyards of Soma and Sula which are approximately 30 mins from the villa or hike up the Anjaneri fort which is 5 km away for an adventurous day.

Question 49

Are there water bodies nearby (such as a pond/ river/ lake etc)?

Accepted Answer

Yes, Vaitarna River is 30 minutes from the property.

Question 50

Is there a pool and what's the depth/ length of the pool?

Accepted Answer

Yes, there is a private pool. Dimensions of the pool are 20*40 feet. The pool is 4.5 feet deep. Pool timings are between 9 am to 7 pm. The water is chlorinated. As there is no lifeguard on hand, guests are advised to be cautious (especially around kids) and to refrain from swimming late at night.

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