Question 1

Can I book only one or two rooms, or do I need to book the entire Home?

Accepted Answer

No, you cannot book just one room. You would need to book the entire home.

Question 2

Is parking available onsite or nearby?

Accepted Answer

Free parking is available onsite. Upto 2 cars can be parked onsite.

Question 3

Is the villa suitable for a day picnic?

Accepted Answer

Yes, the home has a garden/lawn area within the premises that could be used for outdoor picnic activities subject to Home Owner's approval. Meals are not provided on-site, guests can order meals from outside. Please note that the maximum capacity for an overnight stay is 12 people.

During the day, guests will be allowed to use the washrooms and other amenities at the villa. The home is also stocked with board games.

Question 4

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay.

Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves.

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 5

Is Driver and/or House-Help accommodation available?

Accepted Answer

No, a separate driver and house-help accommodation are not available. However, if there is a nanny accompanying small kids, there is a mattress in the living room where they can be accommodated.

Question 6

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Accepted Answer

Yes, we have a steady supply of filtered drinking water.

Question 7

Is Alcohol allowed? Are there any corkage charges?

Accepted Answer

Yes, alcohol consumption is permitted within limits. There are no corkage charges.

Question 8

Do you allow us to stock things in your fridge?

Accepted Answer

Yes, you can use the common fridge to store food/beverages.

Question 9

Is outside food allowed? Are we allowed to cook ourselves?

Accepted Answer

Yes, outside food is allowed. Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids' meals.

Question 10

Are meals provided onsite? What are the charges?

Accepted Answer

Meals are not provided on-site, guests can order meals from outside. Breakfast is complimentary.

Question 11

Do you allow loud music?

Accepted Answer

Given the location of our home, playing loud music is allowed within limit and during specific time/hours.

Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Question 12

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 13

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 2 pm and check-out time is 11 am. Please note that check-out timings are strict as we must ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. If you wish to check in a little early or check out a little late, do inform us when booking. Additional charges will be applied.

Question 14

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 15

Are we allowed to access all areas?

Accepted Answer

Yes, guests can access all the areas except the kitchen area of the villa. However, guests are strictly prohibited from crossing into neighbouring properties under any circumstances. We request our guests respect the privacy and personal space of our neighbours.

Question 16

We're planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. 

Our home is cool and breezy round the year, so you could visit at anytime.

Question 17

If I'm driving, will there be any toll fees applicable?

Accepted Answer

Yes. Please note that toll charges are subject to change, depending on the authorities and the type of vehicle. Guests are requested to carry sufficient cash to cover the toll charge.

Question 18

How do we reach your villa by public transport?

Accepted Answer

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, the best route would be:

Bus: 35 km from Sawantwadi Bus Stand
Train: 27 km from Sawantwadi Road Railway Station 
Air: 38 km from MOPA International Airport

Question 19

Who manages the villa?

Accepted Answer

There is a caretaker onsite.

Question 20

Are stag groups allowed to book this home?

Accepted Answer

No. We do not allow stag groups to book this home.

Question 21

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Accepted Answer

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay.

Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves.

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 22

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 23

What is the cancellation policy?

Accepted Answer

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM)
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 24

How can I make a payment?

Accepted Answer

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed.

In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

Question 25

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 26

Does SaffronStays accept cash payments?

Accepted Answer

No. All payments for booking the villa, including meals, will have to be pre-paid prior to check-in. Security Deposit collected during booking will be returned during check-out or by NEFT within 5 business days after check-out, provided no damages are observed. To avoid inconvenience, we will not be accepting cash onsite for any reasons henceforth.

Please note: The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking.

Question 27

Can I redeem any offers while booking this home?

Accepted Answer

No. Members cannot redeem their nights, utilise their privileges and avail any offers while booking this home.

Question 28

Are there any resident pets on the property?

Accepted Answer

There are no resident pets on the property.

Question 29

Do guests have to pay extra for pets?

Accepted Answer

Yes. Guests have to pay Rs 500 per pet.

Question 30

Are pets allowed inside the room?

Accepted Answer

Yes. Pets are allowed in the bedroom, but not inside the bathroom. Guests must be responsible for their pets and any damage caused to the property shall be deducted from the Security Deposit.

Question 31

What type of beds, mattresses do you have?

Accepted Answer

Our bedrooms have lovely king-sized beds and one bedroom also has 2 additional single beds.

Question 32

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide toiletries like body wash, shampoo and towels.

Question 33

Is the Home air-conditioned?

Accepted Answer

Yes, all of our bedrooms are air-conditioned. The living room also has an AC.

Question 34

Is there Internet/ 4G/ WiFi connection available onsite?

Accepted Answer

Yes, the villa has a WiFi connection. Due to its unique location, network connectivity is weak here. Jio works fairly well.

Question 35

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

Yes, we have a backup genset in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Question 36

Do you have a problem with mosquitoes? How do you deal with it to make our stay more comfortable?

Accepted Answer

All rooms have mosquito repellents. Guests are advised to shut the windows between 5:30 pm - 7:30 pm to avoid mosquitoes and insects from entering the home.

Question 37

Can stray dogs enter the premises?

Accepted Answer

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Question 38

Is the property properly fenced? Is there a boundary wall?

Accepted Answer

Yes, our home has a stone wall surrounding the premises.

Question 39

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Question 40

Is the villa and its surroundings well lit up?

Accepted Answer

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Question 41

Are the premises monitored using CCTVs?

Accepted Answer

No, there are no CCTVs on the premises.

Question 42

Is the villa wheelchair accessible?

Accepted Answer

No, our home is not wheelchair accessible.

Question 43

Is this home child-friendly?

Accepted Answer

Yes, our home is child friendly.

There is plenty of space to run around and many indoor activities that will keep your children occupied.  The home has instead been stocked with board games. There is also a basic first-aid kit, stocked with Dettol, band-aids, etc., for minor injuries. Parents are advised to be cautious when allowing kids to run around.

Question 44

Is the place pet-friendly?

Accepted Answer

Yes, this is a pet-friendly villa. Pets will be charged an additional cost of Rs. 500 per pet. A refundable deposit may also be applied. Pets are not allowed on any of the furniture. Pet owners need to carry along food and bedding for their pets.

Question 45

How do I get there?

Accepted Answer

Fly down to Goa and take a cab to Redi nestling in the heart of Sawantwadi. Take a train to Sawantwadi Road Railway Station and avail a cab service. Guests can travel by private vehicle using national highway exit at satarda brigade from malevad junction take shiroda redi road or use the bus service.

Question 46

Is this home senior citizen friendly?

Accepted Answer

No, our home is senior citizen/elderly-friendly. All the bedrooms in the home are located on the first floor which is only accessible by stairs.

Question 47

Is there a pool and what's the depth/ length of the pool?

Accepted Answer

There is no pool onsite.

Question 48

Is there a beach close by and is it clean and safe?

Accepted Answer

The villa is connected to Redi Beach.

Question 49

What can we do for fun around the property?

Accepted Answer

We implore you to bond with your family over board games or explore the premises and nearby areas.

If you're exhausted from the hustle and bustle of the city and need a well-deserved break, look no further! Wake up to the soothing sounds of the waves and begin your day with some tranquil yoga and meditation in the sea-facing gazebo.

Savour a delicious breakfast on the deck while taking in breathtaking views and getting ready for a day at the beach. You can end the day with a delightful massage which can be availed at additional charges on prior intimation.

Indulge in water sports like kayaking and paddle boarding right on the beach. And don't forget to witness the spectacular sunset from the deck - it's a sight you won't want to miss!

This private beach villa, nestled amidst trees, provides a delightful retreat for bird watchers as it attracts an array of gorgeous birds.

Nearby tourist attractions- Yashwantgad Redi Fort (less than 100 meters), Siddheshwar temple (1.2km).

Question 50

Are there water bodies nearby ?

Accepted Answer

Yes, there is a beach nearby. It is a few steps away from our home. It is a tourist spot. The water body is safe but guests are advised to be careful around it.

Stella Maris Beach House

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