Can I book only one or two rooms, or do I need to book the entire Home?

A minimum of 2 rooms needs to be booked.

Is Driver and/or House-Help accommodation available?

No, there is no separate accommodation for drivers and/ or domestic help.

Is parking available onsite or nearby?

Yes, parking for up to 20 cars is available.

Is the villa suitable for a day picnic?

Yes, the home has a garden/lawn area within the premises that could be used for outdoor picnic activities. Meals will be provided on-site at an additional charge (per person, per meal). Please note that the maximum capacity for an overnight stay is 6 people in each villa. During the day, guests will be allowed to use the washrooms and other amenities at the villa. The home is also stocked with indoor games like UNO and playing cards, monopoly, chess, badminton, snakes and ladder, etc. Depending on the event, you are allowed to erect a small stage, stall or tent for your event purpose.

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in each villa for an overnight stay. Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for functions will need to be taken by the guests themselves. If you wish to book our home for functions, please send a message to the host on our website or send us an email at book@saffronstays.com

Do you allow us to stock things in your fridge?

Yes, you can use the common fridge to store food/beverages. In case there are other guests on site, please adjust and use the common fridge accordingly.

Are meals provided onsite? What are the charges?

Meals can be availed at an additional cost of Rs 1400 (veg) and Rs 1600 (non-veg) per person, per day. It includes breakfast, lunch and dinner. Meal charges for children are Rs 1000 (veg) and Rs 1000 (non-veg) per child, per day. There will be additional GST charges on meals. Inform the concierge team whether you want to opt-in for the meals and your meal preferences 48 hours prior to check-in which is to be paid online. Fish and mutton preparations shall be charged extra, at actuals which is payable in cash to the caretaker onsite. Please inform in advance, to allow our caretaker to procure the same.

What is the type of cuisine served?

We offer simple home-cooked meals. There is a standard menu available. You can inform the caretaker in advance about your meal preferences (veg/non-veg), specific dietary requirements, etc.

Is outside food allowed? Are we allowed to cook ourselves?

Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits. Snacks and other beverages can be arranged if advance notice is given to the caretaker. This amount will need to be paid to the onsite caretaker in cash, at the end of your stay.

Can I pay the caretaker some extra money and request the Cook to prepare fish or mutton dishes for us?

Yes. In case you would like the caretaker to cook a special dish, you can pay him for the actuals and cooking, cleaning fee on site, in cash. Please note that this will be subject to availability of ingredients. Fish and mutton preparations shall be charged extra, at actuals which is payable in cash to the caretaker onsite. Please inform in advance, to allow our caretaker to procure the same.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. We have speakers with a USB port onsite, so you could attach your phone, pendrive to the music system. Guests are requested to respect our neighbors and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. Our home is cool and breezy round the year, so you could visit at any time.

How do we reach your villa by public transport?

Guests travelling by jetty from Mumbai can get down at Mandva and take the jetty bus to Agarsure phata. From Agarsure phata if from mandva take a right and continue till Marathi medium school. The home is just near it. Guests travelling by bus should get down at Alibaug and take a share auto or a bus to Agarsure phata. From Agarsure phata take a left from the Shivaji statue and continue till Marathi medium school. The home is just near it.

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Yes, we do allow shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in each villa for an overnight stay. Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photoshoot will need to be taken by the guests themselves. If you wish to book our home for shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

Security deposit of Rs 6000 for each room is to be paid online two days prior to check-in. If no damages are observed, the deposit will be returned by NEFT within 5 business days after check-out.