Question 1

Is Driver and/or House-Help accommodation available?

Accepted Answer

Driver accommodation is available.  Only one person can be accommodated. Charges for the same are Rs. 1,000 per person, per night including meals. This amount is supposed to be paid in cash to the Home Owner, on site.

Question 2

Is parking available onsite or nearby?

Accepted Answer

Free parking is available onsite. Up to two cars can be parked.

Question 3

Is the villa suitable for a day picnic?

Accepted Answer

No. Given the pandemic, day picnics are not allowed as of now.

Question 4

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

No, the home is not available for special functions.

Question 5

Can I book only one or two rooms, or do I need to book the entire Home?

Accepted Answer

No, you cannot book just one room. You would need to book the entire home. Please note, this is a homestay. The Home Owners, who will also be hosting you, stay in the room at the ground level.

Question 6

Are meals provided onsite? What are the charges?

Accepted Answer

We provide farm-to-table, healthy home-cooked meals prepared using locally sourced fresh ingredients or veggies hand picked straight from the Home Ownerâ€™s organic garden subject to availability. There is no pre-decided menu since the market is not easily accessible given the location of the home. However, with the Home Ownerâ€™s passion for cooking, you can be rest assured that you will be pleasantly surprised. Tea/Coffee are available any time of the day. Fish and mutton dishes (subject to availability. Fish and seafood is not recommended during the monsoon season) can be served at an additional cost, which is payable at actuals. Charges for veg and non-veg meals are Rs. 2,000/- per day per person (adults and kids. Breakfast/Lunch/Tea/Dinner).This amount is supposed to be paid in cash only, on site, to the Home Owners.

Question 7

What is the type of cuisine served?

Accepted Answer

Food is one of the USPs of this home. The homeowners, who stay within the premises will ensure you feel at home. The lady of the house prepares scrumptious food including Goan, South Indian and Southeast Asian cuisines, Tajines, and Mediterranean dishes among many other delicacies, all of which depend upon the availability of ingredients. It is only exciting to say that food is an element of surprise at this lovely homestay. Regardless, your hunger pangs will be fully satisfied.

Question 8

Is outside food allowed?

Accepted Answer

Outside meals are not allowed.

Question 9

Is Alcohol allowed? Are there any corkage charges?

Accepted Answer

Yes, alcohol consumption is permitted within limits.

Question 10

Do you allow us to stock things in your fridge?

Accepted Answer

No.

Question 11

Can I pay the caretaker some extra money and request the Cook to prepare fish or mutton dishes for us?

Accepted Answer

Fish and mutton dishes (subject to availability. Fish and seafood is not recommended during the monsoon season) can be served at an additional cost, which is payable at actuals.

Question 12

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Accepted Answer

Yes, we have a steady supply of filtered drinking water.

Question 13

If it is a self-catering villa, would you be able to arrange for a cook? What kind of cooking facilities are available?

Accepted Answer

No, this is not a self-catering villa.

Question 14

What are the meal charges for children?

Accepted Answer

Charges for veg and non-veg meals are Rs. 2,000/- per day per person (adults and kids. Breakfast/Lunch/Tea/Dinner).This amount is supposed to be paid in cash only, on site, to the Home Owners.

Question 15

Do you allow loud music?

Accepted Answer

Given the location of our home, we do not encourage loud music or late night revelry since we do not want to disturb the wildlife. Guests are requested to respect our neighbors and keep the noise level mild and within the villa.

Question 16

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 17

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

Question 18

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 19

Are we allowed to access all areas?

Accepted Answer

No. Guests are not allowed to access the kitchen and the Home Owners' bedroom on the ground level. Please do not wander into the bushes or amid the mango plantations or the organic kitchen garden without informing the Home Owner. 

Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

Question 20

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

The roads to the home are in good condition. Only the last 2 kms are rough.

Question 21

How do we reach your villa by public transport?

Accepted Answer

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, the best route would be:

Bus: Mumbai to Mangaon and change the bus from Mangaon for Goregaon. Once there, take a rickshaw. It takes approximately 20 minutes to reach the home.
Train: The closest station is Mangaon.
Air: The closest airport is Pune.

Question 22

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Accepted Answer

No, we do not allow Film/Photo/Advertisement shoots.

Question 23

Who manages the villa?

Accepted Answer

This is a homestay and is entirely managed by our Home Owners, who will also be your hosts during your stay. There are two caretakers onsite, as well.

Question 24

Are stag groups allowed to book this home?

Accepted Answer

No. We do not allow stag groups to book this home.

Question 25

What is the cancellation policy?

Accepted Answer

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM)
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 26

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 27

How can I make a payment?

Accepted Answer

All payments for booking the villa, including meals will have to be pre-paid prior to checkin. Security Deposit collected during booking will be returned during check-out or by NEFT within 5 business days after check-out, provided no damages are observed. To avoid inconvenience, we will not be accepting cash onsite for any reasons henceforth.

Please note: The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking.

Question 28

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

A security deposit of Rs. 5,000 per room is to be paid online two days prior to the check-in. If no damages are observed, the deposit will be returned after check-out within 5 business days by NEFT.

Question 29

Can I redeem any offers while booking this home?

Accepted Answer

No. Members cannot redeem their nights, utilise their privileges, or avail any offers while booking this home.

Question 30

How many extra mattresses can be provided?

Accepted Answer

2 extra single beds can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

Question 31

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide toiletries like soap, shampoo, toilet paper and towels, too.

Question 32

Is the Home air-conditioned?

Accepted Answer

Our home is surrounded by greenery and it is cool throughout the day. In addition to this, all rooms have been furnished with fans.

Question 33

Is there Internet/ 3G/ WiFi connection available onsite?

Accepted Answer

No, there is no WiFi available. You are free to carry your own (Jio works best). There is adequate network connectivity for Jio and Vodafone, if not 3G then 2G.

Question 34

What type of beds, mattresses do you have?

Accepted Answer

Our bedrooms have lovely queen-sized/king-sized beds. All our mattresses have mattress protectors.

Question 35

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

While the electricity here runs on solar-powered cells, we request you to be mindful of its usage. The power supply from MSEB is very uncertain and close to non-existent for indefinite periods of time due to the location of the home. During the monsoons there are bound to be power cuts in the night as radiation is low due to cloud cover and the batteries do not get sufficient charge.

Question 36

Do you have a problem with mosquitoes? How do you deal with it to make our stay more comfortable?

Accepted Answer

Mosquito nets have been placed over the windows. Guests are advised to shut the windows by 5.30 / 7.30 pm to avoid mosquitoes/bugs from entering, especially during monsoons.

Question 37

Is there a security guard / watchman?

Accepted Answer

The home is located within a gated complex.

Question 38

Are the premises monitored using CCTVs?

Accepted Answer

Yes, there are CCTV cameras installed in the living room, common areas and outside sections. Private bedrooms and bathrooms are not monitored.

Question 39

Is the property properly fenced? Is there a boundary wall?

Accepted Answer

Yes, our home is well fenced. However,  owing to its setting in the middle of a forest, one can spot foxes, langurs, wild boars, deers and other creepy crawlies. Theyâ€™re harmless unless disturbed and guests are requested to respect their privacy.

Question 40

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Question 41

Is the villa and its surroundings well lit up?

Accepted Answer

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Question 42

Can stray dogs enter the premises?

Accepted Answer

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Question 43

How do I get there?

Accepted Answer

From Mumbai go till Khalapur toll plaza on Mumbai-Banglore Highway, take an exit towards Pali, from Pali join on the old Mumbai-Goa Highway, take right at Mangaon junction after the petrol pump towards Goregaon. From Goregaon take road towards Nandvi up the hill. After 4kms you will see a board for MDR 59 take a right and 3kms from this point on your right side you will see the property.

Question 44

Is this home child-friendly?

Accepted Answer

Yes, our Home is child friendly.  There is enough scope to stay outdoors as well as many indoor activities that will keep your children occupied.  The home has been stocked with books and board games such as Monopoly, Chess, Carrom, Table Tennis and Darts. There is also a basic first-aid kit, stocked with Dettol, band-aids, etc., for minor injuries.

Question 45

Is this home senior citizen friendly?

Accepted Answer

No, this home is not a senior citizen/elderly friendly home

Question 46

Is the villa wheelchair accessible?

Accepted Answer

No, our home is not wheelchair accessible.

Question 47

Is the place pet-friendly?

Accepted Answer

No, this is not a pet-friendly villa.  Pets are not allowed in the pool.

Question 48

What can we do for fun around the property?

Accepted Answer

â€¢ Sit on the balcony, sipping chai and enjoying the euphonious melodies of nature, lush green views and open skies.
	â€¢ Owing to its setting in the middle of a forest, you may spot wildlife. They are harmless unless disturbed and guests are requested to respect their privacy. Please do not tease them, frighten them or feed them.
	â€¢ You are here for a break from the city hustle. Make sure you spend lots of quality time with your family and keep screens at bay.
	â€¢ Indulge in some interesting conversations with the Home Owners. 
	â€¢ If you are in the mood to step out, head to the Bhimadevi Temple, which is 100m from the home.

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