Question 1

Can I book only one or two rooms, or do I need to book the entire Home?

Accepted Answer

Yes, a minimum of one room needs to be booked.

Question 2

Is Driver and/or House-Help accommodation available?

Accepted Answer

Single accommodation with the caretaker is available. Charges for the same are Rs 500 per person, per night.  This does not include meals. Additional charges for meals to be paid to the caretaker onsite, in cash.

Question 3

Is parking available onsite or nearby?

Accepted Answer

Parking for up to 5 cars is available onsite.

Question 4

Is the villa suitable for a day picnic?

Accepted Answer

Yes, the villa is available for a day picnic.

Question 5

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 6 people can be accommodated in the villa for an overnight stay. 

Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for functions will need to be taken by the guests themselves. 

If you wish to book our home for functions, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 6

What is the type of cuisine served?

Accepted Answer

We offer simple home-cooked meals. There is a standard menu available. You can inform the caretaker in advance about your meal preferences (veg/non-veg), specific dietary requirements, etc.

Question 7

Is outside food allowed? Are we allowed to cook ourselves?

Accepted Answer

Should you choose to order in, the caretaker will be able to help you with menus of nearby restaurants.

Question 8

Do you allow us to stock things in your fridge?

Accepted Answer

Yes, you can use the fridge to store food/beverages.

Question 9

Can I pay the caretaker some extra money and request the Cook to prepare fish or mutton dishes for us?

Accepted Answer

Fish and mutton preparations shall be charged extra, at actuals which are payable in cash to the caretaker onsite. Guests are requested to inform the same in advance so that our caretakers can procure the ingredients.

Question 10

Is Alcohol allowed? Are there any corkage charges?

Accepted Answer

Yes, alcohol consumption is permitted within limits.

Question 11

Are meals provided onsite? What are the charges?

Accepted Answer

Meals are provided onsite.

Breakfast  will be served from 8 am to 9 am
Lunch will be served from 2 pm to 3 pm  
Dinner will be served from 8.00 pm to 10 pm 


Tea/Coffee will be served during breakfast and afternoon tea time. If you would like tea/coffee during the day, this will be arranged at an additional charge. Fish and Mutton preparations can be availed at actuals and are subject to availability. Guests are requested to inform the same in advance so that our caretakers can procure the ingredients.

Question 12

Do you allow loud music?

Accepted Answer

Given the location of our home, playing loud music is allowed within limit and during specific time/hours.

Guests are requested to respect our neighbors and keep the noise level mild and within the villa.

Question 13

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 14

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

Question 15

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 16

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

While roads connecting to the property are good but the last 1 km is rough, guests are advised to check the road and weather conditions before leaving for a road trip.

Question 17

How do we reach your villa by public transport?

Accepted Answer

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, then you can take a bus to Hosur from Bangalore. From Hosur take another bus to Denkaikottai. Guests hiring a car and driving themselves, require a permit from the RTO as they will be crossing state lines.

Question 18

Who manages the villa?

Accepted Answer

There is a caretaker onsite.

Question 19

Are stag groups allowed to book this home?

Accepted Answer

No. We do not allow stag groups to book this home.

Question 20

What is the cancellation policy?

Accepted Answer

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM).
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 21

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 22

How can I make a payment?

Accepted Answer

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed.

In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

Question 23

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

A security deposit of Rs 6000 has to be paid per room, two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 24

Can I redeem any offers while booking this home?

Accepted Answer

No. Members cannot redeem their nights, utilise their privileges, or avail any offers while booking this home.

Question 25

Do guests have to pay extra for pets?

Accepted Answer

Yes. Guests have to pay Rs 1000 per pet, plus extra for meals if requested.

Question 26

Are pets allowed inside the room?

Accepted Answer

Yes. Pets are allowed in the bedroom, but not inside the bathroom. Guests must be responsible for their pets and any damage caused to the property shall be deducted from the Security Deposit.

Question 27

Do you provide food and water bowls for pets?

Accepted Answer

We provide water bowls for pets, but guests must carry food for their pets. We can provide basic meals at an additional cost, if required.

Question 28

How many extra mattresses can be provided?

Accepted Answer

2 extra mattresses per room can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

Question 29

What type of beds, mattresses do you have?

Accepted Answer

Our bedrooms have lovely queen-sized beds. All our mattresses have mattress protectors.

Question 30

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide toiletries like soap, shampoo, toilet paper, etc.

Question 31

Is the Home air-conditioned?

Accepted Answer

Our home is surrounded by greenery and it is cool throughout the day. Our home is not air-conditioned but all rooms have been furnished with fans and mosquito nets over the windows.

Question 32

Is there Internet/ 3G/ WiFi connection available onsite?

Accepted Answer

No, there is no WiFi available. There is adequate network connectivity Jio, Idea and Vodafone.

Question 33

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

Yes, we have an inverter which gives backup power for up to 8 hours in case of rare occasions of power failure.

Question 34

Are the premises monitored using CCTVs?

Accepted Answer

No, there are no CCTV cameras installed.

Question 35

Can stray dogs enter the premises?

Accepted Answer

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Question 36

Is the property properly fenced? Is there a boundary wall?

Accepted Answer

Yes, our home has a solar fence surrounding the home.

Question 37

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Question 38

Is this home child-friendly?

Accepted Answer

Yes, our Home is child friendly.

Question 39

Is this home senior citizen friendly?

Accepted Answer

Yes, our home is senior citizen/elderly friendly.

Question 40

Is the villa wheelchair accessible?

Accepted Answer

No, our home is not wheelchair accessible.

Question 41

Is the place pet-friendly?

Accepted Answer

Yes, this is a pet-friendly villa. If you wish to carry along your pet, please note that a refundable deposit will be applied. Every pet will be charged at Rs. 1000. Pets are not allowed on any of the furniture. Pet owners need to carry along food and bedding for their pets. In the event that guests cannot carry their own pet food, pet food can be arranged and payment for the actuals will need to done at the property itself. Pets are not allowed in the pool.

Question 42

What can we do for fun around the property?

Accepted Answer

The home is located near a forest reserve, so guests can sight a herd of elephants and deers walking by the home. Guests can also enjoy story-walk around the farm and even interact with farmworkers and learn about organic farming. Guests can opt for camping on the hillock and sleeping in tents, but at an additional cost and advance notice is required for the same. The Thenkani photo wall here allows the guests to explore hidden spots that are 10 minutes away from home. You just scan the QR code on the wall and get the location along with other details. You can also enjoy games like hop-scotch, Pallanguzhi, Gilli-danda with your loved ones.

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