Question 1

Can I book only one or two rooms, or do I need to book the entire Home?

Accepted Answer

No, you cannot book just one room. You would need to book the entire home.

Question 2

Is parking available onsite or nearby?

Accepted Answer

Free parking is available onsite for 4-5 cars.

Question 3

Is the villa suitable for a day picnic?

Accepted Answer

Yes, the home has an outdoor area within the premises that could be used for picnic activities. Meals will be provided on site at an additional charge (per person, per meal). Please note that the maximum capacity for an overnight stay is 9 people. 

During the day, guests will be allowed to use the washrooms and other amenities at the villa. The home is also stocked with indoor games.

Question 4

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 9 people can be accommodated in the villa for an overnight stay. 

Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves. 

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 5

Is Driver and/or House-Help accommodation available?

Accepted Answer

Yes, one maid can be accommodated on a floor bed inside the villa. Charges for the same are Rs. 2,000 per person, per night.  This does not include meals. Additional charges for meals to be paid to the caretaker onsite, in cash.
There is no accommodation for drivers at the home. However, there is Hotel Garva Grand at a 5 minutes driving distance where guest can arrange for their driverâ€™s accommodation.

Question 6

What is the type of cuisine served?

Accepted Answer

We offer simple home cooked meals. There is a standard menu available. You can inform the caretaker in advance about your meal preferences (veg/non-veg), specific dietary requirements, etc.

Question 7

Are meals provided onsite? What are the charges?

Accepted Answer

Meals are provided onsite. Meals will be charged at an additional cost. 

Breakfast  will be served at 9 am
Lunch will be served at 1.30 pm 
High tea will be served at 5.30 pm
Dinner will be served at 9.30 pm

Tea/Coffee will be served during breakfast and afternoon tea time. If you would like tea/coffee during the day, this will be arranged at an additional charge.

Question 8

Is outside food allowed? Are we allowed to cook ourselves?

Accepted Answer

Guests are not allowed to access the kitchen.

Question 9

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Accepted Answer

Yes, we have a steady supply of filtered drinking water.

Question 10

Is Alcohol allowed? Are there any corkage charges?

Accepted Answer

Yes, alcohol consumption is permitted within limits. There are no corkage charges.

Question 11

Do you allow loud music?

Accepted Answer

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. 

Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Question 12

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 13

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).

Question 14

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 15

Are we allowed to access all areas?

Accepted Answer

No. Guests will only be able to access common areas on the property such as the living room, garden, private pool (if any), etc. 

    Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

Question 16

We're planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. 

Our home is cool and breezy round the year, so you could visit at anytime.

Question 17

If I'm driving, will there be any toll fees applicable?

Accepted Answer

Yes. Please note that toll charges are subject to change, depending on the authorities and the type of vehicle. Guests are requested to carry sufficient cash to cover the toll charge.

Question 18

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Accepted Answer

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 9 people can be accommodated in the villa for an overnight stay. 

Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves. 

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 19

Who manages the villa?

Accepted Answer

There is a caretaker onsite.

Question 20

Are stag groups allowed to book this home?

Accepted Answer

No. We do not allow stag groups to book this home.

Question 21

What is the cancellation policy?

Accepted Answer

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM)
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 22

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 23

How can I make a payment?

Accepted Answer

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed.

In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

Question 24

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 25

Are there any resident pets on the property?

Accepted Answer

Yes there are 3 resident dogs in the home.

Question 26

What type of beds, mattresses do you have?

Accepted Answer

Our bedrooms have lovely double beds.

Question 27

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide towels and toiletries like soap, shampoo, toilet paper, etc.

Question 28

Is the Home air-conditioned?

Accepted Answer

Yes all the bedrooms are air-conditioned.

Question 29

Is there Internet/ 3G/ WiFi connection available onsite?

Accepted Answer

Yes, the villa has a WiFi connection. There is adequate network connectivity, if not 3G then 2G.

Question 30

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

Yes, we have a backup inverter in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Question 31

Are the premises monitored using CCTVs?

Accepted Answer

Yes, there are CCTV cameras installed in the outside sections. Private bedrooms and bathrooms are not monitored.

Question 32

Can stray dogs enter the premises?

Accepted Answer

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Question 33

Is the property properly fenced? Is there a boundary wall?

Accepted Answer

Yes, our home has a wall surrounding the premises.

Question 34

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines.

Question 35

Is the villa and its surroundings well lit up?

Accepted Answer

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Question 36

Is this home child-friendly?

Accepted Answer

Yes, our Home is child friendly.  

There is plenty of space to run around and many indoor activities that will keep your children occupied.  Since SaffronStays believes that holidays are about families bonding, we do not have any TV in the living room. The home has instead been stocked with board games. There is also a basic first-aid kit, stocked with Dettol, band-aids, etc., for minor injuries. Parents are advised to be cautious when allowing kids to run around.

Question 37

Is this home senior citizen friendly?

Accepted Answer

No, our home is not senior citizen/elderly friendly.

Question 38

Is the place pet-friendly?

Accepted Answer

No, this is not a pet-friendly villa. Pets are not allowed in the pool.

Question 39

Is the villa wheelchair accessible?

Accepted Answer

No, our home is not wheelchair accessible.

Question 40

What can we do for fun around the property?

Accepted Answer

If you are a history buff, then pay a visit to Chakan fort (Sangramdurg Fort) approximately 45 minutes away from the property. 
You can visit the Dabhade Lake in Talegaon for your evening drives.
The famous, Prati Shirdi Shri Saibaba temple and Birla Ganpati Temple is only 30 minutes away.
For all the adventure enthusiasts, there is a trekking path behind the home leading you to the hill.

Question 41

Is there a pool and what's the depth/ length of the pool?

Accepted Answer

Yes, there is a private pool within the complex. Pool timings are between 9 am to 7 pm. The water is chlorinated and pool balls have been placed nearby for kids. As there is no lifeguard on hand, guests are advised to be cautious (especially around kids) and to refrain from swimming late at night.

Question 42

Are there water bodies nearby (such as a pond/ river/ lake etc)?

Accepted Answer

Dabhade Lake is close to the home. The water body is safe but guests are advised to be careful around it.

This home is no longer on our network