Question 1

Can I book only one or two rooms, or do I need to book the entire Home?

Accepted Answer

You can either book one room or the entire home, depending upon the number of people travelling with you. This villa  has 3 bedrooms that can be booked.

Question 2

Is Driver and/or House-Help accommodation available?

Accepted Answer

Yes, driver and house-help accommodation is available.

Question 3

Is parking available onsite or nearby?

Accepted Answer

Free parking is available onsite (in a covered parking area). Up to 4 cars can be parked on-site free of additional charges.

Question 4

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay. 

Access to the pool will be subject to home owner's approval. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves. 

If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 5

Are meals provided onsite? What are the charges?

Accepted Answer

Meals are provided onsite. Meals will be charged at an additional cost, excluding breakfast. 
Complimentary breakfast  will be served from 9 am to 10 am
Lunch will be served from 1 pm to 2 pm 
Dinner will be served from 8 pm to 10 pm

Question 6

What is the type of cuisine served?

Accepted Answer

Local authentic meals are provided by the caretaker on demand. The caretaker is also present on-site to assist you at all times. We offer healthy home-cooked meals prepared using locally sourced fresh ingredients. Tea/Coffee will be served during breakfast and high tea time. If you would like tea/coffee at any other time of the day, it can be arranged at an additional charge.

Question 7

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Accepted Answer

Yes, we have a steady supply of filtered drinking water.

Question 8

Is Alcohol allowed? Are there any corkage charges?

Accepted Answer

Yes, alcohol consumption is permitted within limits.

Question 9

Is outside food allowed? Are we allowed to cook ourselves?

Accepted Answer

Yes, outside food is allowed. Should you choose to order in, the caretaker will be able to help you with menus of nearby restaurants.

Question 10

Do you allow loud music?

Accepted Answer

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. We have speakers with a USB port onsite, so you could attach your phone, pendrive to the music system.
Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Question 11

Is smoking / alcohol consumption permitted?

Accepted Answer

Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 12

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).

Question 13

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 14

Are we allowed to access all areas?

Accepted Answer

No. Guests will only be able to access common areas on the property such as the living room, garden, private pool (if any), etc. Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

Question 15

We're planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip.  Our home is cool and breezy round the year, so you could visit at anytime.

Question 16

How do we reach your villa by public transport?

Accepted Answer

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, the best route would be:
Bus: State Transport buses
Air: The closest airport is Jolly Grant International Airport.

Question 17

If I'm driving, will there be any toll fees applicable?

Accepted Answer

Yes. Please note that toll charges are subject to change, depending on the authorities and the type of vehicle. Guests are requested to carry sufficient cash to cover the toll charge.

Question 18

Who manages the villa?

Accepted Answer

There is a caretaker onsite.

Question 19

Are stag groups allowed to book this home?

Accepted Answer

No. We do not allow stag groups to book this home.

Question 20

What is the cancellation policy?

Accepted Answer

HERE" > A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM)
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 21

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 22

How can I make a payment?

Accepted Answer

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed.
In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

Question 23

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 24

Can I redeem any offers while booking this home?

Accepted Answer

No. Members cannot redeem their nights, utilise their privileges, or avail any offers while booking this home.

Question 25

How many extra mattresses can be provided?

Accepted Answer

3 extra mattresses can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

Question 26

What type of beds, mattresses do you have?

Accepted Answer

Our bedrooms have lovely king-sized beds.

Question 27

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide toiletries like soap, shampoo, toilet paper, etc.

Question 28

Is the Home air-conditioned?

Accepted Answer

Yes, all of our bedrooms are air-conditioned.

Question 29

Is there Internet/ 3G/ WiFi connection available onsite?

Accepted Answer

Yes, the villa has WiFi connection. There is adequate network connectivity, if not 3G then 2G.

Question 30

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

Yes, we have a backup inverter in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Question 31

Do you have a problem with mosquitoes? How do you deal with it to make our stay more comfortable?

Accepted Answer

All of the rooms have been furnished with All-out machines and mosquito nets have been placed over the windows. Guests are advised to shut the windows by 5.30 / 7.30 pm to avoid mosquitoes. If needed, the caretaker has Odomos on site.

Question 32

Is there a security guard / watchman?

Accepted Answer

Yes. The home is located within a gated complex.

Question 33

Are the premises monitored using CCTVs?

Accepted Answer

Yes, there are CCTV cameras installed in the living room, common areas and outside sections. Private bedrooms and bathrooms are not monitored.

Question 34

Is the property properly fenced? Is there a boundary wall?

Accepted Answer

Yes, our home has a stone wall surrounding the premises.

Question 35

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Question 36

Is the villa and its surroundings well lit up?

Accepted Answer

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns.

Question 37

How do I get there?

Accepted Answer

Fly to Jolly Grant Airport and travel 30 km along NH 7 to reach Niranjanpur in Dehradun. Alternatively, you can alight at Dehradun station and take a bus to Subhash Nagar.

Question 38

Is this home child-friendly?

Accepted Answer

Yes, our Home is child friendly.
A villa that boasts of tranquility is not short of entertainment. The badminton court will keep you energized on your leisurely holiday while the villa also holds chess and carrom sets for indoor game nights.

Question 39

Is this home senior citizen friendly?

Accepted Answer

Yes, our home is elderly friendly.
While the exteriors exude elegance, it is only rivaled by the enveloping warmth inside. All 3 bedrooms are located on the ground level, making it an ideal stay with your elderly parents.

Question 40

Is the villa wheelchair accessible?

Accepted Answer

Yes, our home is wheelchair accessible.

Question 41

Is the place pet-friendly?

Accepted Answer

No, this is not a pet-friendly villa.  Pets are not allowed in the pool.

Question 42

What can we do for fun around the property?

Accepted Answer

As the elegance and warmth of the villa traps you inside, you wonâ€™t have to travel too far to visit the Buddha Mindrolling Monastery, Osho Rajnish Ashram, Wildlife Institute and Rajaji National Park, all located 2-3 minutes from the villa. 
The property is fifty meters from the Rajaji National reserve forest
The Forest Research Institute and Indian Military Academy are a 15-minute drive if you want to explore the wonders of the city even further. 
If youâ€™re up for a longer drive, Rishikesh and Mussoorie are an hour away but will make your visit to Uttarakhand worth the travel. 
Shopping on your mind? Head to Paltan Market for fun souvenirs and delectable fast food. You could also get a whole new wardrobe from Indra Market, known for its fabrics and garments.

Question 43

Are there water bodies nearby (such as a pond/ river/ lake etc)?

Accepted Answer

Yes, there is a Rishikesh river nearby. It is about 30 minutes drive from our home. It is a tourist spot. The water body is safe but guests are advised to be careful around it.

Question 44

Is there a pool and what's the depth/ length of the pool?

Accepted Answer

No.

This home is no longer on our network