Can I book only one or two rooms, or do I need to book the entire Home?

You can either book one room or the entire home, depending upon the number of people travelling with you. If you would like to book the entire villa, please select the maximum number of rooms possible. Please Note: Guests can book the entire villa at a 15% discount on the tariff.

Is Driver and/or House-Help accommodation available?

Single accommodation is available.

Is parking available onsite or nearby?

Parking for up to 5 cars is available onsite.

Is the villa suitable for a day picnic?

No, the villa is not available for day picnics.

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 9 people can be accommodated in the villa for an overnight stay. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for functions will need to be taken by the guests themselves. If you wish to book our home for functions, please send a message to the host on our website or send us an email at book@saffronstays.com

Is outside food allowed? Are we allowed to cook ourselves?

Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Do you allow us to stock things in your fridge?

Yes, you can use the fridge to store food/beverages. In case there are other guests on site, please adjust and use the common fridge accordingly.

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Yes, there is an aquaguard for steady water supply.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits.

Can I pay the caretaker some extra money and request the Cook to prepare fish or mutton dishes for us?

Yes. Fish and mutton preparations shall be charged extra, at actuals which are payable in cash to the caretaker onsite. Please note that this will be subject to availability of ingredients.

What are the meal charges for children?

Children up to the age of 3 shall not be charged for meals. Children in the age group 6-11 shall be charged Rs 500 per day.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. Guests are requested to respect our neighbors and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

The roads are not in the best conditions, so guests are advised to opt for a sturdy car and to check the road and weather conditions before leaving for a road trip.

How do we reach your villa by public transport?

The best way to reach our home is by a private car/ taxi.

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Yes, we do allow shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 9 people can be accommodated in the villa for an overnight stay. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photoshoot will need to be taken by the guests themselves. If you wish to book our home for shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking up to 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking up to 7 days before the Date of Check-In (before 1 PM). If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

Security deposit of Rs 10000 is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

How many extra mattresses can be provided?

1 extra mattress per room can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

What type of beds, mattresses do you have?

Our bedrooms have lovely queen-sized beds. All our mattresses have mattress protectors.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, toilet paper, etc.

Is the Home air-conditioned?

Yes, all of our bedrooms are air-conditioned.

Is there Internet/ 3G/ WiFi connection available onsite?

Yes, there is WiFi available. The network connection is good too.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, we have backup power in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Is there a security guard / watchman?

Yes. The home is located within a gated complex.

Are the premises monitored using CCTVs?

Yes, there are CCTV cameras installed but outside in the lawns.

Can stray dogs enter the premises?

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Is the property properly fenced? Is there a boundary wall?

Yes, our home has a stone wall surrounding the premises.

Is there First-aid kit available at your Home?

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines.

Is the villa and its surroundings well lit up?

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Is this home child-friendly?

Yes, our Home is child friendly.

Is this home senior citizen friendly?

Yes, our home is senior citizen/elderly friendly.

Is the place pet-friendly?

No, this is not a pet-friendly villa. Pets are not allowed in the pool.

What can we do for fun around the property?

The home is in the lap of nature. So, guests can opt for birdwatching, go for nature trails, trekking. Rishikesh is one of the hubs for adventure sports, so adrenaline enthusiasts can opt for that too. Please contact the caretaker for further details.