Is parking available onsite or nearby?

Free parking is available onsite. Upto two cars can be accomodated. There is also the option to park nearby on the main road incase of more than two vehicles.

Is outside food allowed? Are we allowed to cook ourselves?

Outside food is allowed. Guests are also allowed to access the kitchen. Should you choose to order in, the caretaker will be able to help you with menus of nearby restaurants.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within limit. Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Are stag groups allowed to book this home?

No. We do not allow stag groups to book this home.

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Does SaffronStays accept cash payments?

No. All payments for booking the villa, including meals, will have to be pre-paid prior to check-in. Security Deposit collected during booking will be returned during check-out or by NEFT within 5 business days after check-out, provided no damages are observed. To avoid inconvenience, we will not be accepting cash onsite for any reasons henceforth. Please note: The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking.

How many extra mattresses can be provided?

2 extra mattresses can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

What type of beds, mattresses do you have?

Our bedrooms have lovely king-sized beds.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, hair conditioner and towels.

Is there Internet/ 4G/ WiFi connection available onsite?

Yes, the villa has WiFi connection. There is adequate network connectivity, if not 4G then 3G.

Is there a security guard / watchman?

Yes. The home is located within a gated complex.

Can stray dogs enter the premises?

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Is the property properly fenced? Is there a boundary wall?

Yes, our home has a stone wall surrounding the premises.

Is there First-aid kit available at your Home?

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Is the villa and its surroundings well lit up?

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Are the premises monitored using CCTVs?

Yes, there are CCTV cameras installed in the living room, common areas and outside sections. Private bedrooms and bathrooms are not monitored.

Is this home child-friendly?

Yes, our home is child friendly. There is plenty of space to run around and many indoor activities that will keep your children occupied. The home has instead been stocked with board games. There is also a basic first-aid kit, stocked with Dettol, band-aids, etc., for minor injuries. Parents are advised to be cautious when allowing kids to run around.