Question 1

Can I book only one or two rooms, or do I need to book the entire Home?

Accepted Answer

You can either book one tent or all the tents, depending upon the number of people travelling with you. If you would like to book all the tents, please select the maximum number of tents possible.

Question 2

Is Driver and/or House-Help accommodation available?

Accepted Answer

Driver accommodation is not available in the home.

Question 3

Is parking available onsite or nearby?

Accepted Answer

Free parking is available onsite. One can park upto  3-4 cars.

Question 4

Is the villa suitable for a day picnic?

Accepted Answer

Yes, these tents are suitable for day picnic.

Question 5

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Accepted Answer

Yes, we do allow events at the tents, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 3 people can be accommodated per tent. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for functions will need to be taken by the guests themselves. If you wish to book the tents for functions, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 6

Are meals provided onsite? What are the charges?

Accepted Answer

There is a prefixed menu of home-cooked meals. 
All meals (breakfast, lunch, high tea and dinner) are available at Rs 1350 per person, per day and for children at Rs 800 per child, per day.
OR
Meal combination of lunch and breakfast/ lunch and high-tea/ dinner and breakfast is available at Rs 850 per person, per day.
Please Note: This is a Veg-Only home.

Tea/Coffee will be served during breakfast and evening tea time. If you would like tea/coffee at any other time of the day, it can be arranged at an additional charge.

Question 7

What is the type of cuisine served?

Accepted Answer

We offer simple home cooked meals. There is a standard menu available. You can inform the caretaker in advance about your meal preferences (veg), specific dietary requirements, etc.

Question 8

Is outside food allowed? Are we allowed to cook ourselves?

Accepted Answer

Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Question 9

Do you allow us to stock things in your fridge?

Accepted Answer

No there is no refrigerator available.

Question 10

Can I pay the caretaker some extra money and request the Cook to prepare some special dish for us?

Accepted Answer

Yes. In case you would like the caretaker to cook a special dish, you can pay him for the actuals and cooking, cleaning fee on site, in cash. Please note that this will be subject to availability of ingredients.

Question 11

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Accepted Answer

No there is no aquaguard.  Yes, you have to carry your own mineral water bottles.

Question 12

If it is a self-catering villa, would you be able to arrange for a cook? What kind of cooking facilities are available?

Accepted Answer

There is a caretaker available onsite to ensure a comfortable stay.

Question 13

What are the meal charges for children?

Accepted Answer

There is a prefixed menu of home-cooked meals. 
All meals (breakfast, lunch, high tea and dinner) are available for children at Rs 800 per child, per day.
OR
Meal combination of lunch and breakfast/ lunch and high-tea/ dinner and breakfast is available at Rs 850 per person, per day.
Please Note: This is a Veg-Only home.

Question 14

Do you allow loud music?

Accepted Answer

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. 
Guests are requested to respect our neighbors and keep the noise level mild and within the villa.

Question 15

Is smoking / alcohol consumption permitted?

Accepted Answer

Yes, smoking is allowed but strictly not inside the tents. If you wish to smoke, please do so outside in the garden/lawn area. 
Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

Question 16

What formalities are needed during check-in and check-out?

Accepted Answer

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Question 17

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Accepted Answer

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to prepare the tents for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking.

Question 18

Are we allowed to access all areas?

Accepted Answer

You have access to the tent and the common area around it.

Question 19

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

Accepted Answer

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. Guests are advised to travel before sunset as it gets foggy, the roads are narrow and winding and driving in that condition gets tricky.

Question 20

If I'm driving, will there be any toll fees applicable?

Accepted Answer

Yes. Please note that toll charges are subject to change, depending on the authorities and the type of vehicle. Guests are requested to carry sufficient cash to cover the toll charge.

Question 21

Who manages the villa?

Accepted Answer

There is a caretaker onsite.

Question 22

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Accepted Answer

Yes, we do allow shoots at the tents, subject to Home Owner's approval. Please note that a maximum of 3 people can be accommodated per tent for an overnight stay. 

Please note that loud music (if needed for your shoot) will only be permitted during certain hours. Any other permissions required for photo shoot will need to be taken by the guests themselves. 

If you wish to book our tents for shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

Question 23

What is the cancellation policy?

Accepted Answer

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM).
A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM)
If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Question 24

Can I pay 50% now and pay the remaining 50% closer to the date?

Accepted Answer

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

Question 25

How can I make a payment?

Accepted Answer

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed.

In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

Question 26

How and when do I pay for the Security Deposit and how and when is it returned to me?

Accepted Answer

Security deposit of Rs 5,000 per tent is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Question 27

Can I redeem any offers while booking this home?

Accepted Answer

No. Members cannot redeem their nights, utilise their privileges, or avail any offers while booking this home.

Question 28

Does SaffronStays accept cash payments?

Accepted Answer

No. All payments for booking the villa, including meals, will have to be pre-paid prior to check-in. Security Deposit collected during booking will be returned during check-out or by NEFT within 5 business days after check-out, provided no damages are observed. To avoid inconvenience, we will not be accepting cash onsite for any reasons henceforth.

Please note: The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking.

Question 29

How many extra mattresses can be provided?

Accepted Answer

1 extra mattress can be arranged per tent. Our tents have adequate bed sheets, blankets and pillows for extra bedding.

Question 30

Do you provide toiletries and bath towels?

Accepted Answer

Yes, we provide toiletries like soap, shampoo, toilet paper, etc.

Question 31

Is the Home air-conditioned?

Accepted Answer

No, the tents aren't air-conditioned.

Question 32

Is there Internet/ 3G/ WiFi connection available onsite?

Accepted Answer

There is WiFi available.

Question 33

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Accepted Answer

The home is in a rural area of Maharashtra, powered by MSEB. In case of disruption due to fluctuation, we have a genset which burns out beyond 6 hours of usage. So, it will be turned off after every 2 hours for 30 minutes in order for it to be used throughout the day

Question 34

What type of beds, mattresses do you have?

Accepted Answer

Our tents have lovely queen sized beds.

Question 35

Is there First-aid kit available at your Home?

Accepted Answer

Yes, we do have a first-aid kit onsite.

Question 36

Can stray dogs enter the premises?

Accepted Answer

No, the home is within a fenced area. However, should a stray dog enter, inform the caretaker and he will address the issue.

Question 37

Are the premises monitored using CCTVs?

Accepted Answer

There are no CCTV cameras installed.

Question 38

Is there a security guard / watchman?

Accepted Answer

There is a caretaker available onsite.

Question 39

Is the villa and its surroundings well lit up?

Accepted Answer

The villa is well lit up. There is enough lighting even in the surrounding areas.

Question 40

How do I get there?

Accepted Answer

If you are traveling from Mumbai then take a right on Mumbai Pune highway (Sakti Chikki Corner). If you are travelling from Pune, take left from Pune Mumbai Highway (Sakti Chikki Corner).
From Sakti Chikki corner, go ahead for 12 km passing Bushy Dam and then Fantasy Resort. After passing Fantasy Resort for about 100 m there will be a gate at right hand side.Go through the gate, after 300 m, you will reach the main entrance of Falcon Tents.

Question 41

Is this home child-friendly?

Accepted Answer

No, our tents  aren't child friendly.

Question 42

Is this home senior citizen friendly?

Accepted Answer

No, our tents aren't senior citizen/elderly friendly.

Question 43

Is the villa wheelchair accessible?

Accepted Answer

No, our tents aren't wheelchair accessible.

Question 44

Is the place pet-friendly?

Accepted Answer

No, our tents aren't pet-friendly.

 Pets are not allowed in the pool.

Question 45

What can we do for fun around the property?

Accepted Answer

There are several tourist spots of Lonavala that one can visit like Bushi Dam, Lion's Point, and Amby Valley. Tiger's point is another famous tourist spot close to the tents.

Question 46

Is there a pool and what's the depth/ length of the pool?

Accepted Answer

No, there is no pool.

This home is no longer on our network