Can I book only one or two rooms, or do I need to book the entire Home?

No, you cannot book just one room. You would need to book the entire home.

Is Driver and/or House-Help accommodation available?

Yes, separate accommodation for a driver is available. Charges for the same are Rs 500 per person, per night. This does not include meals. Additional charges for meals to be paid to the caretaker on site, in cash.

Is parking available onsite or nearby?

Parking for up to 4 cars is available on site.

Is the villa suitable for a day picnic?

Yes, the villa is available for day picnics.

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for functions will need to be taken by the guests themselves. If you wish to book our home for functions, please send a message to the host on our website or send us an email at book@saffronstays.com

Is outside food allowed? Are we allowed to cook ourselves?

Guests are not allowed to access the kitchen. However, mothers of infants or small children will have limited access to boil milk or prepare their kids meals.

Do you allow us to stock things in your fridge?

Yes, you can use the fridge to store food/beverages.

Can I pay the caretaker some extra money and request the Cook to prepare fish or mutton dishes for us?

No, fish and mutton preparation is not available.

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Yes, there is an Aquaguard for steady water supply.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits. There are no corkage charges.

Are meals provided onsite? What are the charges?

Meals are provided onsite. Meals will be charged at an additional cost. Tea/Coffee will be served during breakfast and afternoon tea time. If you would like tea/coffee during the day, this will be arranged at an additional charge.

What is the type of cuisine served?

We offer simple home cooked meals. There is a standard menu available. You can inform the caretaker in advance about your meal preferences (veg/non-veg), specific dietary requirements, etc.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within a limit and during specific time/hours. Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

The road conditions are average. The long journey is not advisable for the elder people.

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Yes, we do allow shoots at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photoshoot will need to be taken by the guests themselves. If you wish to book our home for shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM). If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

Security deposit of Rs 20,000 is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, toilet paper, etc.

Is the Home air-conditioned?

Yes, all of our bedrooms are air-conditioned.

Is there Internet/ 3G/ WiFi connection available onsite?

No, there is no WiFi available but an adequate network connection is available.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, we have a backup inverter in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

How many extra mattresses can be provided?

4 of extra mattresses can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

Is the property properly fenced? Is there a boundary wall?

Yes, our home has a stone wall surrounding the premises.

Is there First-aid kit available at your Home?

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Is the villa and its surroundings well lit up?

The villa is well lit up. There is enough lighting even in the surrounding areas.

Is this home child-friendly?

Yes, our Home is child-friendly.

Is the villa wheelchair accessible?

No, our home is not wheelchair accessible.

Is the place pet-friendly?

No, this is not a pet-friendly villa. Pets are not allowed in the pool.

Is this home senior citizen friendly?

The road trip to Panchgani is tiring, so the home is not conducive for elders with health issues. One bedroom is located on the lower level and has 3-4 steps to access it.

What can we do for fun around the property?

A private garden is located by the home, ask the caretaker for access. The home is located several nurseries and strawberry farms, so during season time, guests can go strawberry picking. The home is just 5 minutes from Parsi Point as well as Panchgani market.