Can I book only one or two rooms, or do I need to book the entire Home?

No, you cannot book just one room. You would need to book the entire home.

Is parking available onsite or nearby?

Free parking is available onsite. Upto 2 cars can be parked onsite.

Is Driver and/or House-Help accommodation available?

Yes, driver and house-help accommodation is available. Charges for the same are Rs. 1500 per person, per night. This does not include meals.

Do you allow us to stock things in your fridge?

Yes, you can use the common fridge to store food/beverages.

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Yes, we have a steady supply of filtered drinking water.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits. There are no corkage charges.

If it is a self-catering villa, would you be able to arrange for a cook? What kind of cooking facilities are available?

The kitchen is accessible in self-catered homes, and the cleaning/use of kitchen charges is to be paid to the caretaker on site, INR 1500 + taxes per day. We also have a microwave placed in the villa at your disposal.

Do you allow loud music?

Given the location of our home, playing music is allowed within limit and during specific time/hours. Guests are requested to respect our neighbours and keep the noise level within check and within the villa. The theater room is sound proof and can be accessed until 11:00 pm. Please be informed that opening the door of theater room while playing music might cause disturbance to the neighbors please refrain from doing so.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time is at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the property for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied.

What formalities are needed during check-in and check-out?

As required by law, all guests have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Are we allowed to access all areas?

Guests will be able to access all areas. Please note the access to the kitchen is at additional cost. However, guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

We're planning to drive down. Are the roads good? Any specific things we need to know?

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip.

How do we reach your villa by public transport?

The best way to reach our home is by a private car/ taxi. If you would like to travel by public transport, the best route would be: Bus: ISBT Dehradun Train: Dehradun railway station Air: Jolly Grant Airport

Are stag groups allowed to book this home?

No. We do not allow stag groups to book this home.

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Does SaffronStays accept cash payments?

No. All payments for booking the villa, including meals, will have to be pre-paid prior to check-in. Security Deposit collected during booking will be returned during check-out or by NEFT within 5 business days after check-out, provided no damages are observed. To avoid inconvenience, we will not be accepting cash onsite for any reasons henceforth. Please note: The Security Deposit is subject to change depending upon the number of nights and the group size. Please check with your holiday advisor at the time of booking.

Can I redeem any offers while booking this home?

Yes. Members can redeem their nights, utilise their privileges, and avail any offers while booking this home.

Do guests have to pay extra for pets?

Yes. Guests have to pay INR 1000 per pet per day excluding meals.

Do you provide food and water bowls for pets?

No, we don't provide food and water bowls for pets.

How many extra mattresses can be provided?

2 extra mattresses can be arranged in the bedrooms. Our home has adequate bed sheets, blankets and pillows for extra bedding.

What type of beds, mattresses do you have?

Our bedrooms have lovely king-sized beds.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, hair conditioner and towels.

Is the Home air-conditioned?

Yes, all of our bedrooms are air-conditioned. The living room also has an AC.

Is there Internet/ 4G/ WiFi connection available onsite?

Yes, the villa have WiFi connection. There is adequate network connectivity.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, we have a backup inverter in case of rare occasions of power failure. Guests are requested to switch off the ACs, heater and geysers during power outages as they won't work on power backup.

Are the premises monitored using CCTVs?

Yes, there are CCTV cameras installed and covers Verandah/Sit Outs, Lawns/Garden, Parking, Estate Entrance. Private bedrooms and bathrooms are not monitored.

Is there First-aid kit available at your Home?

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Is the villa and its surroundings well lit up?

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Is the property properly fenced? Is there a boundary wall?

Yes, our home has a stone wall surrounding the premises.

Is this home child-friendly?

Yes, our home is child friendly. There is plenty of space to run around and many indoor activities that will keep your children occupied. The home has instead been stocked with board games such as pool table. There is also a basic first-aid kit, stocked with Dettol, band-aids, etc., for minor injuries. Parents are advised to be cautious when allowing kids to run around.

Is this home senior citizen friendly?

No, our home is not senior citizen/elderly friendly.

Is the villa wheelchair accessible?

No, our home is not wheelchair accessible.

SaffronStays Asher House is a scenic 1 hour 20-minute (40 km) drive from Jolly Grant Airport, Dehradun, via Thano Road. Take Prakash Pant Marg, continue through Thano Road, Raipur Road, and New Cantonment Road, and follow the route to Jamoliwala for a peaceful and picturesque journey to the villa.

What can we do for fun around the property?

Immerse yourself in the natural beauty of Dehradun while enjoying all the comforts of this luxury homestay. With an in-house theater room and bar you can relax and unwind with your loved ones while enjoying some quality time together. Take in the beautiful scenery and enjoy a bonfire and barbecue night under the stars. For those seeking adventure, explore the nearby local treks and take in the lush surroundings of the Sal forest. After a long day of exploring, enjoy a calming evening with a cup of warm chai in one of our charming sitting areas. Explore local gems such as Sahastradhara Natural Spring (16 km), Robbers Cave (7.7 km), Dehradun Zoo (7.6 km) and Mussoorie (26 km).

Are there water bodies nearby (such as a pond/ river/ lake etc)?

Yes, there is a Sahastradhara Natural Spring (16 km) nearby. It is about 20 minute drive from our home. It is a tourist spot. The water body is safe but guests are advised to be careful around it.