Is Driver and/or House-Help accommodation available?

Driver accommodation is available. 4 people can be accommodated at an additional cost of INR 500 per person.

Is parking available onsite or nearby?

Free parking is available onsite. Parking space for 30 cars is available.

Is the villa suitable for a day picnic?

Yes, the home has a garden area within the premises that could be used for outdoor picnic activities.

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval.

Can I book only one or two rooms, or do I need to book the entire Home?

You can either book one room or the entire home, depending upon the number of people travelling with you. If you would like to book the entire villa, please select the maximum number of rooms possible.

What is the type of cuisine served?

Meals include Indian, Chinese, BBQ.

Do you allow us to stock things in your fridge?

Yes, all the rooms have mini refrigerators to store food/beverages.

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Yes, there is an aquguard at the villa for steady water supply.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits.

Is outside food allowed?

No, outside meals aren't allowed in the villa.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within limit and during specific time/hours.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 1 pm and check-out time is 10 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Are we allowed to access all areas?

Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbors.

Weâ€™re planning to drive down. Are the roads good? Any specific things we need to know?

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. Our home is cool and breezy round the year, so you could visit at anytime.

How do we reach your villa by public transport?

Take the train to Kamshet and then a taxi to the property.

Can I reserve your Home for a Film/ Photo/ Advertisement shoot?

Yes, we do allow events/shoots at the villa, subject to Home Owner's approval.

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

A security deposit of INR 5000 per room is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Do guests have to pay extra for pets?

Yes. Guests have to pay Rs 500 per pet. Meals will be provided at an additional cost. Pets will not be allowed inside the cottages.

How many extra mattresses can be provided?

3 extra mattresses can be arranged per room. Our home has adequate bed sheets, blankets and pillows for extra bedding.

What type of beds, mattresses do you have?

Our bedrooms have lovely queen sized beds. All our mattresses have mattress protectors.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, toilet paper, towels, etc.

Is the Home air-conditioned?

Yes, all of our bedrooms are air-conditioned.

Is there Internet/ 3G/ WiFi connection available onsite?

No, there is no WiFi available. Network connectivity of Jio and Idea is available here.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, we have a backup genset in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Is there a security guard / watchman?

Yes. The home is located within a gated complex.

Are the premises monitored using CCTVs?

Yes, there are CCTV cameras installed in the exteriors.

Is the property properly fenced? Is there a boundary wall?

Yes, our homes have a stone wall surrounding the premises.

Is there First-aid kit available at your Home?

Yes, we do have a first-aid kid onsite.

Is the villa and its surroundings well lit up?

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns, grounds.

Take Eastern Express Hwy/Mumbai - Agra National Hwy. Slight left onto Suman Nagar flyover and merge with Sion - Trombay Rd/VN Purav Marg. Take the exit toward NH 48 and turn left at Kanhe Phata. Finally, turn left to reach your destination.

Is this home child-friendly?

Yes, our home is child-friendly.

Is the villa wheelchair accessible?

No, our villa is not wheelchair accessible.

Is the place pet-friendly?

Yes, this is a pet-friendly villa. Pets are not allowed in the pool.

What can we do for fun around the property?

There is an infinity pool at the property. Each villa has a private jacuzzi. Guests can also take long walks in the garden and around the ponds. The placid lake of Thokarwadi is close to the villa.

Is there a pool and what's the depth/ length of the pool?

There is a split level infinity pool. Guests can access the pool only if both SaffronStays Aranya and Raanwaara are booked together. Pool timings are 9:00 AM to 7:00 PM. The depth of the pool is 5 feet.