Can I book only one or two rooms, or do I need to book the entire Home?

You need to book the entire home.

Is Driver and/or House-Help accommodation available?

Yes, driver and house-help accommodation is available at an additional cost of Rs. 1,000 per person per night along with basic meals.

Is parking available onsite or nearby?

Free parking is available onsite (in a covered parking area). Upto 10 cars can be parked on site.

Can I reserve your place for special functions such as engagement ceremony, a small wedding ceremony or a birthday party, etc?

Yes, we do allow events at the villa, subject to Home Owner's approval. Meals can be arranged at an additional cost (per person, per day). Please note that a maximum of 12 people can be accommodated in the villa for an overnight stay. Depending on the event and its requirements, a refundable deposit and additional charges may be applied. Please note that loud music (if needed for your function) will only be permitted during certain hours. Any other permissions required for photo shoot/functions will need to be taken by the guests themselves. If you wish to book our home for functions/shoots, please send a message to the host on our website or send us an email at book@saffronstays.com

What is the type of cuisine served?

Homefresh authentic meals are provided by our in-home chef on demand. Seafood and Mutton preparations will be charged as per actuals. Tea/Coffee will be served during breakfast and high tea time. If you would like tea/coffee at any other time of the day, it can be arranged at an additional charge. Veg and non-veg barbeque can be arranged on prior intimation, at an additional cost.

Is there an aquaguard for drinking water supply? Do we need to carry our own Mineral Water bottles or are these readily available at your villa?

Yes, we have a steady supply of filtered drinking water.

Is Alcohol allowed? Are there any corkage charges?

Yes, alcohol consumption is permitted within limits.

Do you allow us to stock things in your fridge?

Yes, you can use the common fridge to store food/beverages.

Do you allow loud music?

Given the location of our home, playing loud music is allowed within limit and during specific time/hours. Guests are requested to respect our neighbours and keep the noise level mild and within the villa.

Is smoking / alcohol consumption permitted?

Yes, smoking is allowed but strictly not inside the home. If you wish to smoke, please do so outside in the garden/lawn area. Alcohol consumption is permitted within limits. We do not encourage late night revelry or loud music.

What are the Check-in & Check-out timings? May I request for late check-outs or an early check-in?

Check-in time at 12 pm and check-out time is 11 am. Please note that check-out timings are strict as we need to ready the rooms for our next booking. Guests are requested to respect the timing of other guests as well. In case you wish to check in a little early or check out a little late, do inform us at the time of booking. Additional charges will be applied. Late check-out charges includes meals (lunch).

What formalities are needed during check-in and check-out?

As required by law, all adults have to provide their government-approved Photo IDs (that clearly show their residential address) at the time of Check-in. Your co-operation is of utmost importance to us.

Are we allowed to access all areas?

No. Guests will only be able to access common areas on the property such as the living room, garden, etc. Guests are strictly prohibited from crossing into neighboring properties under any circumstances. We request our guests to respect the privacy and personal space of our neighbours.

We're planning to drive down. Are the roads good? Any specific things we need to know?

While roads connecting to the property are good, guests are advised to check the road and weather conditions before leaving for a road trip. Our home is cool and breezy round the year, so you could visit at anytime.

If I'm driving, will there be any toll fees applicable?

Yes. Please note that toll charges are subject to change, depending on the authorities and the type of vehicle. Guests are requested to carry sufficient cash to cover the toll charge.

Who manages the villa?

There is a caretaker onsite along with housekeeping, cleaning and an in-home chef.

Are stag groups allowed to book this home?

No. We do not allow stag groups to book this home.

What is the cancellation policy?

A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund." > HERE" > A Guest is entitled to a refund of 75% if he/she cancels the confirmed booking upto 15 days before the Date of Check-In (before 1 PM). A Guest is entitled to a refund of 50% if he/she cancels the confirmed booking upto 7 days before the Date of Check-In (before 1 PM) If the Guest cancels within 7 days of the Date of Check-In, he/she is entitled to no refund.

Can I pay 50% now and pay the remaining 50% closer to the date?

Unfortunately, there is no option for part payment. Guests are required to pay 100% of the payment before check-in.

How can I make a payment?

Once you have chosen your dates and your booking has been accepted, you will receive a payment link where the payment can be processed. In case you're unable to make an online payment through the link, you could also deposit the cash in our bank account directly. We also offer other options like PayTM, NEFT/IMPS or UPI.

How and when do I pay for the Security Deposit and how and when is it returned to me?

Security deposit is to be paid two days prior to check-in. If no damages are observed, the deposit will be returned during check-out itself or by NEFT within 5 business days after check-out.

Do guests have to pay extra for pets?

Yes. Guests have to pay Rs 500 per pet, plus extra for meals, if requested.

How many extra mattresses can be provided?

4 extra mattresses can be arranged onsite. Our home has adequate bed sheets, blankets and pillows for extra bedding.

What type of beds, mattresses do you have?

One bedroom has a king-sized bed. Other 3 bedrooms have twin beds.

Do you provide toiletries and bath towels?

Yes, we provide toiletries like soap, shampoo, toilet paper, towels, etc.

Is the Home air-conditioned?

Yes, all of our bedrooms are air-conditioned. (The home does not have a living room)

Is there Internet/ 3G/ WiFi connection available onsite?

Yes, the villa has WiFi connection. There is adequate network connectivity, if not 3G then 2G.

Does the villa face frequent power outages? Are there any invertors or gensets to address this issue?

Yes, we have a backup genset in case of rare occasions of power failure. Guests are requested to switch off the ACs during power outages as it consumes more power.

Are the premises monitored using CCTVs?

Yes, there are CCTV cameras installed in the common areas and outside sections. Private bedrooms and bathrooms are not monitored.

Is the property properly fenced? Is there a boundary wall?

Yes, our home has a stone wall surrounding the premises.

Is there First-aid kit available at your Home?

Yes, we do have a first-aid kid onsite, stocked with Dettol, band-aids and over-the-counter medicines like Metacin, Crocin etc.

Is the villa and its surroundings well lit up?

The villa is well lit up. There is enough lighting even in the surrounding areas i.e lawns.

Is this home child-friendly?

Yes, our Home is child friendly.

Is this home senior citizen friendly?

Yes, our home is elderly friendly.

Is the place pet-friendly?

Yes, our home is pet-friendly. However, their access is limited to the common areas and the bedrooms. They're not allowed on the furniture or on the beds. Pets are not allowed in the pool.

Head southeast on NH966 from the Kozhikode Airport Junction. Take EMEA College - Airport Rd and Calicut Airport Rd/Kondotty - Kolappuram Rd/Kondotty - Tirurangadi Rd to NH 66 in Kolappuram Follow NH 66 to Karingapara Road/Vailathur-Kozhichena Rd in Kozhichena Follow Vailathur-Kozhichena Rd, Tirur - Calicut Rd/Tirur - Edarikode Rd and Tirur-Chamravattom Rd to NH 66 Follow NH 66 to Kottaram Rd in Kuruppan Kulangara Take Ottappunna - Alunkal Rd, Kuruppan Kulangara Rd and Cherthala Kanichukulangara Rd to your destination in Pokkalassery

What can we do for fun around the property?

Walk to the serene Marari beach which is just 10-minutes away or better still go by country boat directly from the home. Itâ€™s a thrill you donâ€™t want to miss. Also head to the Chethy beach not too far away for a quiet walk. Undertake a spiritual journey with the many historical temples and local churches. They are well known for their stories and rituals. The serene Kashid beach is just 15 minutes away. Indulge in some watersports with your family or have quiet, therapeutic walks along the shore. The Kumarakom Bird Sanctuary is at a drivable distance of 25 minutes from the home. Located on the banks of the Vembanad Lake, it is a bird loverâ€™s paradise.