Help, Policies, Trust & Safety

Learn more about SaffronStays, our terms, policies, and how we build Trust & Safety in our community

Ask SaffronStays

Still got questions for SaffronStays? Don’t hesitate to ask! Though you’ve probably gone through SaffronStays’ comprehensive Help section, you may want to clarify a few points or ask new questions. If you are a Host and/ or have hosting related queries/ feedback/suggestions, write to us at

If you are a Guest and/or have guest related queries/feedback/suggestions, write to us at

If you have general feedback on our website/ suggestions, you could write to us at

And most importantly, if you need support, you could write to us at Just drop SaffronStays an email and we’ll get back to you with an appropriate answer.